At a Glance
- Tasks: Ensure our uniquely styled rooms are cleaned to the highest standard and contribute to guest satisfaction.
- Company: Join the award-winning Firmdale Hotels, known for exceptional service and unique interiors.
- Benefits: Earn £16.00 - £17.50 per hour, enjoy flexible scheduling, and access various perks.
- Other info: Enjoy regular social events, training, and exclusive discounts while making a difference.
- Why this job: Be part of a vibrant team in a dynamic environment with opportunities for growth.
- Qualifications: Attention to detail, teamwork skills, and a passion for customer service are essential.
The predicted salary is between 33280 - 36400 £ per year.
Firmdale Hotels is a collection of individually designed boutique hotels located in London and New York. Renowned for our unique décor and exceptional service, we offer a one-of-a-kind experience for our guests. At Firmdale, we value creativity, quality, and an unwavering commitment to excellence. We have an exciting opportunity for a Room Attendant to join our highly successful team at the Ham Yard Hotel. As a Room Attendant, you will play a vital role in ensuring our uniquely styled rooms are cleaned and maintained to an impeccable standard. Each of our bedrooms is designed differently, offering you a variety of work environments each day.
Responsibilities
- Ensure every room is cleaned and presented to the highest standard.
- Spot and address any issues to maintain our high standards.
- Contribute to an exceptional guest experience through attentive service.
- Work closely with other team members to ensure smooth operations.
What you Need
- An eye for detail to maintain our high standards.
- Ability to work well within a team environment.
- Perform effectively under pressure and during busy periods.
- A passion for providing excellent customer service.
- Strong organisational and communication skills.
What We Offer
- Competitive hourly rate of £16.00 - £17.50 inclusive of service charge.
- Access to Wagestream our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Room Attendant in City of Westminster employer: Ham Yard Hotel - Housekeeping
Firmdale Hotels is an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in the heart of London. As a Room Attendant at the Ham Yard Hotel, you will enjoy competitive pay, flexible scheduling, and numerous employee benefits, including access to financial wellbeing resources and ongoing professional development opportunities. Join our award-winning team and be part of a company that values its staff and fosters a supportive environment for growth and success.
Contact Details:
Ham Yard Hotel - Housekeeping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in City of Westminster
✨Tip Number 1
Get to know the Firmdale Hotels vibe! Before your interview, check out their website and social media. Familiarise yourself with their unique style and values so you can show off your enthusiasm for their brand.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and customer service skills, as these are key for the job.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the high standards of Firmdale Hotels.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Room Attendant in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love seeing a bit of creativity and flair in your words. Don’t be afraid to express why you’re passionate about hospitality and what makes you a great fit for our team.
Tailor Your Application:Make sure to tailor your application specifically for the Room Attendant role at Firmdale Hotels. Highlight your attention to detail and customer service skills, as these are key to maintaining our high standards. We want to see how you can contribute to our unique guest experience!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect candidate for this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and submit your application today!
How to prepare for a job interview at Ham Yard Hotel - Housekeeping
✨Know the Company Inside Out
Before your interview, take some time to research Firmdale Hotels. Familiarise yourself with their unique décor, exceptional service, and the specific values they uphold. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s spotting issues or ensuring cleanliness, highlight how you maintain high standards.
✨Demonstrate Team Spirit
Firmdale Hotels values teamwork, so be ready to share instances where you’ve successfully collaborated with others. Talk about how you contribute to a positive team environment and how you handle busy periods while supporting your colleagues.
✨Express Your Passion for Customer Service
Exceptional guest experience is at the heart of Firmdale's mission. Be sure to convey your passion for providing excellent customer service. Share stories that illustrate your commitment to going above and beyond for guests, as this will resonate well with the interviewers.
