At a Glance
- Tasks: Ensure guest rooms are spotless and maintain high standards of cleanliness.
- Company: Join the award-winning Firmdale Hotels, known for luxury and style.
- Benefits: Earn £16.00 - £17.50 per hour, enjoy flexible scheduling and great perks.
- Other info: Enjoy ongoing training, social events, and exclusive discounts.
- Why this job: Be part of a dynamic team in a luxurious environment and make guests feel at home.
- Qualifications: Attention to detail, strong communication skills, and a passion for customer service.
The predicted salary is between 16 - 17.5 £ per hour.
Are you passionate about hospitality and looking to be a part of a dynamic team in a luxurious environment? Firmdale Hotels is excited to offer an opportunity for an Evening Room Attendant at our renowned Ham Yard Hotel, nestled in the heart of London. Firmdale Hotels is an award-winning boutique hotel group, celebrated for its unique and stylish accommodations, exceptional service, and welcoming atmosphere.
As an Evening Room Attendant, you will play a crucial role in ensuring our guests enjoy a flawless stay. Your primary responsibility will be to clean and maintain our uniquely styled rooms to the highest standards of excellence.
Responsibilities- Ensure all guest rooms are impeccably cleaned and maintained.
- Provide exceptional attention to detail in all cleaning and maintenance tasks.
- Work collaboratively with the housekeeping team to uphold our high standards.
- Address guest requests and concerns with professionalism and efficiency.
- Contribute to a welcoming and comfortable environment for all guests.
- A keen eye for detail and a commitment to excellence.
- The ability to work efficiently under pressure while maintaining high standards.
- A passion for delivering outstanding customer service.
- Strong organisational and communication skills.
- A team player who thrives in a collaborative environment.
- Competitive hourly rate of £16.00 - £17.50 inclusive of service charge.
- Access to Wagestream, our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Evening Room Attendant in City of Westminster employer: Ham Yard Hotel - Housekeeping
Firmdale Hotels is an exceptional employer, offering a vibrant work culture within the luxurious setting of Ham Yard Hotel in London. With competitive pay, comprehensive benefits, and a strong commitment to employee development, we foster an inclusive environment where team members can thrive and grow. Join us for regular social events and unique perks that make working here not just a job, but a rewarding experience.
Contact Details:
Ham Yard Hotel - Housekeeping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening Room Attendant in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ham Yard Hotel - Housekeeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ham Yard Hotel - Housekeeping
Don't be shy about reaching out to Ham Yard Hotel - Housekeeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Evening Room Attendant in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ham Yard Hotel - Housekeeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ham Yard Hotel - Housekeeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
