At a Glance
- Tasks: Keep minibars stocked and ensure guest satisfaction with prompt service.
- Company: Join the award-winning Firmdale Hotels, known for luxury and exceptional hospitality.
- Benefits: Earn £15-£16 per hour, enjoy flexible scheduling, and access great perks.
- Other info: Enjoy ongoing training, social events, and opportunities for career growth.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Passion for customer service and strong teamwork skills required.
The predicted salary is between 15 - 16 £ per hour.
At Firmdale Hotels, we pride ourselves on providing luxurious, unique, and impeccably designed hotels in the heart of London and New York. Our collection of award-winning hotels is renowned for exceptional service, outstanding hospitality, and creating memorable experiences for our guests. We believe in nurturing talent and providing a supportive environment where our employees can thrive and develop their careers.
We have an exciting opportunity for a Mini Bar Attendant to join our dynamic and highly successful team at Ham Yard Hotel. As a Mini Bar Attendant, you will play a crucial role in ensuring our guests have a seamless and enjoyable stay. This role is perfect for someone who is eager to learn, develop, and potentially progress within our company. However, if career progression isn't your primary goal, that's perfectly fine too. We value each team member's contribution and are interested in finding out more about you. You will thrive in this hands‐on, operational role if you enjoy working with a team of ambitious, friendly, and hardworking individuals in a down‐to‐earth setting. If you want to be noticed and recognized for your individual efforts, Firmdale Hotels is the place for you.
Responsibilities
- Maintaining fully stocked minibars in guest rooms.
- Conducting regular inventory checks.
- Ensuring the cleanliness and organisation of minibar areas.
- Responding promptly to guest requests and queries related to the minibar.
What You Need
- A passion for delivering exceptional customer service.
- Keen attention to detail.
- The ability to work well within a team.
- Strong communication skills.
What We Offer
- Competitive hourly rate from £15.00 to £16.00 inclusive of service charge.
- Access to Wagestream, our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award‐winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Mini-Bar Attendant ( Maternity Cover) in London employer: Ham Yard Hotel - Food and Beverage
At Firmdale Hotels, we are dedicated to fostering a vibrant and inclusive work culture that prioritises employee growth and development. As a Mini-Bar Attendant at our prestigious Ham Yard Hotel in London, you will enjoy competitive pay, flexible scheduling, and a wealth of benefits including access to financial wellbeing resources and ongoing training opportunities. Join our dynamic team where your contributions are valued, and experience the unique advantage of working in an award-winning environment renowned for exceptional service and hospitality.
Contact Details:
Ham Yard Hotel - Food and Beverage Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mini-Bar Attendant ( Maternity Cover) in London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Mini-Bar Attendant ( Maternity Cover) in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Ham Yard Hotel - Food and Beverage
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Ham Yard Hotel - Food and Beverage. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
