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- Tasks: Provide top-notch customer service via chat, phone, and email.
- Company: Join a 'Great Place to Work' certified company in Greece.
- Benefits: Competitive salary, relocation support, health benefits, and free Greek language courses.
- Why this job: Help people while enjoying the sun and culture of Greece.
- Qualifications: Fluent English skills and a knack for problem-solving.
- Other info: Full training provided and opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job:
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
We need YOU, because:
- You’re ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
What’s in it for you?
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.
Customer Service - English speaking - 100% remote in Greece in Sheffield employer: Halvia Talent
Contact Detail:
Halvia Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - English speaking - 100% remote in Greece in Sheffield
✨Tip Number 1
Make sure to research the company culture before your interview. We want to see how you fit into our team, so understanding our values and mission can really help you stand out!
✨Tip Number 2
Practice your communication skills! Since you'll be chatting with customers all day, we recommend role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions for us during the interview. This shows you're genuinely interested in the role and helps you figure out if we're the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed and ensures you’re in the loop about any updates regarding your application.
We think you need these skills to ace Customer Service - English speaking - 100% remote in Greece in Sheffield
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team.
Tailor Your Cover Letter: Don’t just send a generic cover letter. Personalise it for us! Mention why you’re excited about working with StudySmarter and how your skills align with the role.
Show Off Your Communication Skills: Since this is a customer service role, we need to see your strong English skills in action. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Apply Through Our Website: We’ve made it super easy for you! Head over to our website to submit your application. It’s quick, and you’ll be one step closer to joining our awesome team in Greece!
How to prepare for a job interview at Halvia Talent
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them a 'Great Place to Work'. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
Since this role involves chatting with customers via various channels, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and how you can help customers.
✨Prepare for Common Customer Service Scenarios
Think about potential customer queries you might encounter, such as issues with orders or refunds. Prepare responses that demonstrate your problem-solving skills and empathy. This will help you feel more confident during the interview when discussing how you'd handle real-life situations.
✨Showcase Your Adaptability
In a dynamic environment, being adaptable is key. Be ready to share examples from your past experiences where you've successfully navigated changes or challenges. Highlighting your ability to stay calm and professional under pressure will resonate well with the interviewers.
