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- Tasks: Provide top-notch customer service via chat, phone, and email.
- Company: Join a 'Great Place to Work' certified company in Greece.
- Benefits: Competitive salary, relocation support, health benefits, and free Greek language courses.
- Why this job: Help people while enjoying the sun and culture of Greece!
- Qualifications: Fluent English skills and a knack for problem-solving.
- Other info: Full training provided and opportunities for professional growth.
The predicted salary is between 28800 - 42000 £ per year.
Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job:
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
We need YOU, because:
- You’re ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
What’s in it for you?
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.
Customer Service - English speaking - 100% remote in Greece in Leeds employer: Halvia Talent
Contact Detail:
Halvia Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - English speaking - 100% remote in Greece in Leeds
✨Tip Number 1
Make sure to research the company culture before your interview. We want to know how you fit into our team, so check out our social media and website to get a feel for what we're all about!
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios with a friend or family member. This will help you stay calm and professional during the real deal, especially when things get tricky.
✨Tip Number 3
Prepare some thoughtful questions to ask us during the interview. It shows you're genuinely interested in the role and helps you figure out if we're the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! It’s the quickest way to get your application in front of us, and we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Service - English speaking - 100% remote in Greece in Leeds
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your customer service experience and any relevant skills. We want to see how you can bring your superpower of problem-solving to our team!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Show us why you’re the perfect fit for this role in Greece! Mention your passion for helping people and how you can provide empathetic support to our customers.
Show Off Your English Skills: Since strong English skills are a must, make sure your application is free from typos and grammatical errors. We want to see your best written communication right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and it helps us keep track of your application. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Halvia Talent
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them a 'Great Place to Work'. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
Since this role involves chatting with customers via phone, messages, and email, practice your English communication skills. Try role-playing common customer service scenarios with a friend or family member to build your confidence and ensure you can respond professionally and empathetically.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Show Enthusiasm for Customer Service
Let your passion for helping people shine through during the interview. Share why you enjoy customer service and how you can contribute to creating satisfying experiences for customers. A positive attitude can make a big difference!
