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- Tasks: Chat with customers and resolve queries via phone, messages, and email.
- Company: Join a ‘Great Place to Work’ Certified Company in a dynamic environment.
- Benefits: Relocation support, competitive salary, health benefits, and free Greek language courses.
- Why this job: Make a real difference by providing exceptional customer service while living in sunny Greece.
- Qualifications: Fluent English skills and a knack for problem-solving; customer support experience is a plus.
- Other info: Enjoy professional growth opportunities and participate in community initiatives.
The predicted salary is between 28800 - 43200 £ per year.
Position: Customer Service Agent
Work Model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company. Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job:
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
We need YOU, because:
- You’re ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
What’s in it for you?
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.
Customer Service - English speaking - 100% remote in Greece employer: Halvia Talent
Contact Detail:
Halvia Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - English speaking - 100% remote in Greece
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when answering questions about how you'd handle different situations during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and serious about the role. Plus, it gives you a chance to find out if this job is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Customer Service - English speaking - 100% remote in Greece
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Show us why you’re the perfect fit for this role in Greece! Mention your passion for helping people and how you can contribute to our customer service excellence.
Show Off Your Language Skills: Since we need strong English skills, make sure to showcase your proficiency. Whether it’s through previous roles or language courses, let us know how you communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, plus you’ll get all the info you need about the role and our awesome company culture!
How to prepare for a job interview at Halvia Talent
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them a 'Great Place to Work'. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
Since this role involves chatting with customers via various channels, practice your English communication skills. Try role-playing common customer service scenarios with a friend or family member to build your confidence and ensure you can respond professionally and empathetically.
✨Prepare for Common Questions
Think about potential questions you might be asked, such as how you would handle a difficult customer or resolve a specific issue. Prepare your answers using the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your problem-solving abilities. Share examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will demonstrate that you have the superpower they’re looking for!