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- Tasks: Provide top-notch customer service via chat, phone, and email.
- Company: Join a ‘Great Place to Work’ Certified Company in Greece.
- Benefits: Competitive salary, relocation support, health benefits, and free Greek language courses.
- Why this job: Experience a dynamic work environment while helping customers and making a difference.
- Qualifications: Fluent English skills and a passion for problem-solving.
- Other info: Full training provided and opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job:
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
We need YOU, because:
- You’re ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
What’s in it for you?
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.
Customer Service - English speaking - 100% remote in Greece employer: Halvia Talent
Contact Detail:
Halvia Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - English speaking - 100% remote in Greece
✨Tip Number 1
Make sure to research the company culture before your interview. We want to see how you fit into our team, so understanding our values and what makes us a 'Great Place to Work' will give you an edge!
✨Tip Number 2
Practice your problem-solving skills! Since you'll be handling customer queries, we recommend role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your communication skills during the interview. We love candidates who can express themselves clearly and empathetically, especially when discussing how to handle tricky customer situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way for us to see your application and get you started on this exciting journey to Greece.
We think you need these skills to ace Customer Service - English speaking - 100% remote in Greece
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team.
Tailor Your Cover Letter: Don’t just send a generic cover letter. Personalise it for us! Mention why you’re excited about working with StudySmarter and how you can contribute to our customer service excellence.
Show Off Your Communication Skills: Since this role is all about chatting with customers, make sure your written communication shines. Use clear, concise language and keep it professional yet friendly – that’s the vibe we love!
Apply Through Our Website: We’ve made applying super easy! Head over to our website and submit your application there. It’s quick, and you’ll be one step closer to joining our awesome team in Greece!
How to prepare for a job interview at Halvia Talent
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them a 'Great Place to Work'. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
Since this role involves chatting with customers via various channels, practice speaking clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you would handle customer queries and provide support.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues. Highlight your ability to stay calm under pressure and how you approach problem-solving, as these are key traits for a Customer Service Agent.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training processes, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
