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- Tasks: Provide top-notch customer service via chat, phone, and email.
- Company: Join a certified 'Great Place to Work' in a dynamic environment.
- Benefits: Competitive salary, relocation support, health benefits, and free Greek lessons.
- Why this job: Make a real difference by helping customers while living in sunny Greece.
- Qualifications: Fluent English skills and a knack for problem-solving.
- Other info: Full training provided and opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job:
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
We need YOU, because:
- You’re ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
What’s in it for you?
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.
Customer Service - English speaking - 100% remote in Greece employer: Halvia Talent
Contact Detail:
Halvia Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - English speaking - 100% remote in Greece
✨Tip Number 1
Make sure to research the company culture before your interview. We want to see how you fit into our team, so understanding our values and mission can really help you stand out!
✨Tip Number 2
Practice your communication skills! Since you'll be chatting with customers all day, we recommend role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask us during the interview. This shows you're genuinely interested in the role and helps you figure out if we're the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Service - English speaking - 100% remote in Greece
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your customer service experience and any relevant skills. We want to see how you can bring your problem-solving superpowers to our team!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Personalise it for us! Share why you’re excited about working with StudySmarter and how you can contribute to our customer service excellence.
Show Off Your Communication Skills: Since you'll be chatting with customers, it's crucial to showcase your strong English skills. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, plus you’ll get all the info you need about the role and our awesome company culture!
How to prepare for a job interview at Halvia Talent
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them a 'Great Place to Work'. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
Since this role involves chatting with customers via various channels, practice your English communication skills. Try mock interviews or role-playing scenarios where you handle customer queries. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues. Highlight your problem-solving superpower by discussing how you stayed calm under pressure and found effective solutions. This will demonstrate your ability to handle customer queries professionally.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training processes, or growth opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
