At a Glance
- Tasks: Manage and resolve anti-social behaviour cases to support the community.
- Company: Halton Housing, a vibrant organisation dedicated to improving lives.
- Benefits: 30 days holiday, flexible working, competitive salary, and health benefits.
- Other info: Join a supportive team with opportunities for training and career growth.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Experience in anti-social behaviour services and strong investigative skills.
Here at Halton Housing, we are looking for an experienced Neighbourhood Safety Officer to work across our vibrant organisation.
Hours: 37 hours per week
Duration: Fixed Term until September 2026
What You’ll Do:
- Take responsibility for the management and resolution of ASB cases ensuring all Halton Housing customers and local residents are interviewed, investigations undertaken, liaising with legal and other professional staff and developing action plans.
- Support victims and perpetrators and take enforcement or preventative action.
- Following investigation decide the correct cause of action including mediation, acceptable behaviour contracts, legal action, including the use of injunctions, demotion, and possession orders.
- Assist in the preparation of cases for legal action.
- Co-ordinate Halton Housing involvement in multi-agency forums to agree a joint approach to tackling anti-social behaviour.
- Keep up to date on legislation, literature and good practice on the subject.
- Work closely with colleagues in other Teams by providing advice and support in relation to ASB.
What You’ll Need:
- Experience in delivering an ASB service: knowledge and understanding of ASB action from initial complaint, interventions, through to legal action and eviction. Including up-to-date knowledge of court protocol for arrears and understanding of powers available to assist in resolution management of ASB and use of injunctions.
- Ability to carry out thorough and systematic investigations, including interviews, surveillance and to provide accurate and thorough written, verbal reports and witness statements.
- Ability to analyse and monitor information/data, identify trends and recommendations.
- Produce reports up to Senior Management level.
- A good working knowledge and/or understanding of relevant legislation and regulation in ASB and Debt Recovery.
What You’ll Get:
- 30 day holiday entitlement, plus bank holidays.
- Opportunity to buy or sell holidays.
- Competitive salary.
- Electric Vehicle Salary Sacrifice Scheme.
- Flexible and Hybrid working.
- Supported training and development opportunities.
- Health and Wellbeing Cash Plan.
- Competitive Pension Scheme.
If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!
We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Please Note: The interview date for this vacancy is Friday 29th May 2026.
Neighbourhood Safety Officer in Widnes employer: Halton Housing
Halton Housing is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to community impact, our vibrant work culture fosters collaboration and innovation, while offering generous benefits such as flexible working arrangements, extensive training opportunities, and a competitive pension scheme. Join us in making a meaningful difference in people's lives within a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Safety Officer in Widnes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections you make, the better your chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Prepare for interviews by researching Halton Housing and understanding their approach to ASB. Tailor your answers to show how your experience aligns with their values and needs. We want to see that you’re genuinely interested in making a difference!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Neighbourhood Safety Officer in Widnes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in managing ASB cases. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications.
Show Your Passion:Let your enthusiasm for the role shine through! We’re looking for someone who genuinely cares about making a difference in the community, so share why you’re excited about the Neighbourhood Safety Officer position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Halton Housing
✨Know Your ASB Inside Out
Make sure you brush up on your knowledge of anti-social behaviour (ASB) legislation and protocols. Familiarise yourself with the processes from initial complaints to legal actions, as this will show your understanding of the role and its responsibilities.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully managed ASB cases or worked in multi-agency forums. Be ready to discuss these examples during the interview to demonstrate your experience and problem-solving skills.
✨Showcase Your Investigative Skills
Be prepared to talk about your approach to conducting thorough investigations. Highlight your ability to gather evidence, conduct interviews, and produce detailed reports, as these are crucial skills for the Neighbourhood Safety Officer role.
✨Stay Current with Trends
Keep yourself updated on the latest trends and best practices in ASB management. Mention any recent training or literature you've engaged with, as this shows your commitment to continuous learning and improvement in the field.
