At a Glance
- Tasks: Keep communal areas clean and safe while supporting residents and community activities.
- Company: Join an innovative housing provider dedicated to improving lives.
- Benefits: Enjoy 30 days holiday, flexible working, and a competitive salary.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in caretaking or cleaning, with good communication skills.
The predicted salary is between 28750 - 30000 £ per year.
- Caretaker
- Runcorn, Mercia Place
- Permanent, Part-Time
Here at Halton Housing, we are looking for a reliable and professional Caretaker to work across our vibrant organisation.
Hours: 7.4 hours per week (Friday 5.4 hours & Saturday 2 hours) Duration: Permanent
What You’ll Do
- Maintain clean, safe and welcoming communal areas and outdoor spaces.
- Carry out cleaning, waste management and sanitisation duties.
- Complete routine health & safety and compliance checks, reporting any issues identified.
- Support contractors, residents, meetings and community activities within the scheme.
- Monitor and report maintenance, security and customer wellbeing concerns.
- Deliver excellent customer service while promoting dignity and respect at all times.
- Weekend working is required as part of this role.
What You’ll Need
- Experience in cleaning, caretaking or a similar role.
- Ability to follow procedures accurately and consistently.
- Good communication and customer service skills.
- Awareness of health and safety practices.
- Ability to identify and report issues promptly.
- Basic IT skills, or willingness to learn Microsoft Teams and mobile technology.
- Flexibility will be required to work across six days, Monday to Saturday, including providing cover for colleagues where necessary.
What You’ll Get
- 30 day holiday entitlement (increasing to 33 days after 3 years’ service), plus bank holidays
- Opportunity to buy or sell holidays
- Competitive salary
- Electric Vehicle Salary Sacrifice Scheme
- Flexible and Hybrid working
- Supported training and development opportunities
- Health and Wellbeing Cash Plan
- Competitive Pension Scheme
Why Halton Housing?
At Halton Housing, our purpose is Improving People's Lives. We're looking for people who share our values:
- We are Honest – we build trust through openness, integrity and accountability.
- We are Dynamic – we embrace change, seek opportunities and continually improve.
- We Care – we put people first and make a positive difference to our customers, colleagues and communities.
If this sounds like you and you're looking for a role where you can make a real difference, we'd love to hear from you.
We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
The Company
An innovative housing provider, with customers at the heart of everything we do.
We're an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West.
We're known for our innovative approach - strengthening our reputation as a landlord of choice in the borough and beyond.
Role closes: 22nd July
Caretaker in Runcorn employer: Halton Housing
Halton Housing is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and generous benefits such as 30 days of holiday and a robust pension scheme. With a supportive work culture and hybrid working arrangements, we empower our team to make a meaningful impact in the community while advancing their careers in the housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Caretaker in Runcorn
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Halton Housing and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Halton Housing and let us see your personality shine through!
We think you need these skills to ace Caretaker in Runcorn
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Halton Housing.
Get Familiar with Our Brand:Before applying, take some time to learn about Halton Housing and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Halton Housing
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Halton Housing.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Halton Housing will surely appreciate.
