At a Glance
- Tasks: Design and deliver engaging training sessions for colleagues on core business systems.
- Company: Join an innovative housing provider focused on customer satisfaction and growth.
- Benefits: 30 days holiday, flexible working, competitive salary, and health benefits.
- Other info: Dynamic role with opportunities for professional development and career growth.
- Why this job: Make a real impact by empowering colleagues with essential skills and knowledge.
- Qualifications: Experience in training or teaching, with a knack for creating engaging learning materials.
The predicted salary is between 30000 - 40000 £ per year.
Here at Halton Housing, we are looking for an engaging Business Systems Trainer to join us at an exciting time of growth and change. This is a new role where you'll play a key part in supporting our colleagues to confidently use our systems in the right way, improving both individual performance and the services we deliver to our customers.
You’ll take a user-focused approach, turning system use into clear, practical learning, delivered across both on-site, virtual and blended learning environments.
Hours: 37 hours per week (Monday - Friday)
Responsibilities:
- Design and deliver engaging training sessions to support colleagues in using core business systems effectively.
- Create high-quality learning materials including workshops, eLearning content, user guides and digital resources.
- Deliver training through a variety of methods including face-to-face, virtual and blended learning.
- Support system rollouts and digital changes by enabling colleagues to understand and adopt new processes.
- Work closely with internal teams to ensure training reflects system updates and organisational priorities.
- Identify learning needs and continuously improve training based on feedback and performance data.
Requirements:
- Experience in a Learning & Development, training or teaching role, ideally with exposure to systems or technical training.
- Proven ability to design and deliver engaging training content across different formats.
- Experience creating user-friendly learning materials such as eLearning, guides, videos etc.
- Confidence working with a range of stakeholders and supporting people with different levels of digital capability.
Benefits:
- 30 day holiday entitlement (increasing to 33 days after 3 years service), plus bank holidays.
- Opportunity to buy or sell holidays.
- Competitive salary.
- Electric Vehicle Salary Sacrifice Scheme.
- Flexible and Hybrid working.
- Supported training and development opportunities.
- Health and Wellbeing Cash Plan.
- Competitive Pension Scheme.
We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
An innovative housing provider, with customers at the heart of everything we do. We're an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West.
Locations
System and Software Trainer in Cheshire, Warrington employer: Halton Housing
Halton Housing is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation thrives. As a Business Systems Trainer, you'll benefit from flexible working arrangements, extensive training opportunities, and a generous holiday entitlement, all while contributing to meaningful change in the community. Join us in making a difference as we expand our services across the North West, ensuring our colleagues are equipped to deliver outstanding customer service.
