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- Tasks: Assist with vehicle rentals, manage bookings, and deliver vehicles locally.
- Company: Established family-run rental business with a strong reputation.
- Benefits: Competitive salary, bonus scheme, generous holiday, and employee discounts.
- Why this job: Join a dynamic team and enjoy variety in your work every day.
- Qualifications: Full UK driving licence, computer literacy, and a positive attitude.
- Other info: Great career growth opportunities and fun company events!
The predicted salary is between 24000 - 34000 £ per year.
Rental Assistant (Domestic and Commercial Vehicle Hire) c£29,000.00 per annum negotiable DOE + Bonus! Sheffield (S9 area)
Hours of work: Monday to Friday 8:00 am - 5:30 pm with 1 hour lunch break. Working 1 in 3 Saturday mornings 8:00 am to 12:00 pm (Although other staff members will be happy to swap with you if you needed to).
THE ROLE INVOLVES DRIVING VEHICLES UP TO 3.5 TONNE which will require you to hold a full (normal) UK driving licence.
This is a unique opportunity for someone who enjoys a workload that offers variety; as a Rental Assistant you will have 50% of your time in the Rental Depot performing administrative duties and 50% of your time spent on road, delivering and collecting vehicles that are coming on and off hire, within c50 miles radius but usually more local to Sheffield. You will be given full training on the in-house computer systems and processes however you must be computer literate and be a confident driver.
We are looking for someone with a positive ‘can-do’ attitude and a good sense of humour. You must be full of enthusiasm and have exceptional attention to detail, as well as having a strong desire to learn, and communicate positively with customers and colleagues alike, both over the phone and in person. Teamwork within the admin office / depot is paramount and you must be able to mix and communicate with a wide variety of people, from all walks of life. You will have the ability and experience to manage multi-tasking with ease, maintaining complex schedules and managing a variety of administrative support duties, to deadlines (and enjoy working under a degree of pressure)!
About the Rental Assistant Role:
- Verifying vehicle availability, updating reservation systems, confirming bookings and assisting with planning our delivery driver team
- Extending and closing rental agreements
- Apply a professional approach to all customer communications
- Monitoring damage management and vehicle turnaround
- Ensuring correct billing and allocation of additional charges
- Notifying customers of damage and following the rechargeable damage process
- Collating compliance materials and rental packs for customers
- Raising rental and contract hire invoices for billing
- Regular liaison with our Credit and Finance Departments
- Liaising with maintenance and sales teams to ensure swift action is taken and expectations are managed
- Liaising with staff at all levels at various locations and departments
Additional Benefits/Info:
- Located next to a tram stop and walking distance of Centertainment
- Holidays - 20 days per annum plus 8 statutory bank holidays, 1 extra day given each year after 4 years’ service, up to 25 days in total
- Pension at 3% company contribution commencing on your first working day
- Bonus Scheme – based on performance, attendance and safety
- Free on-site parking
- Company Events – Annual Charity events such as Dragon Boat Racing (all family members are welcome to join!)
- Employee Discounts - 50% off when hiring a vehicle
Rental Assistant employer: Halo Personnel Ltd
Contact Detail:
Halo Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Assistant
✨Tip Number 1
Get to know the company before your interview! Research their history, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your driving skills! Since you'll be handling vehicles up to 3.5 tonnes, make sure you're comfortable behind the wheel. A confident driver is a must for this role, so take some time to brush up on your driving before the big day.
✨Tip Number 3
Show off your people skills! The job involves communicating with a variety of customers and colleagues, so be ready to demonstrate your positive attitude and ability to connect with others. A good sense of humour goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t forget to highlight your multitasking abilities and attention to detail in your discussions!
We think you need these skills to ace Rental Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion shine through! We love candidates who are excited about the role and the company. A positive attitude can really make your application stand out.
Tailor Your CV: Make sure to customise your CV for the Rental Assistant position. Highlight relevant experience, especially in customer service and administration, and don’t forget to mention your driving skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences are easy to spot. Remember, we want to see what makes you a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Halo Personnel Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their history, values, and what makes them stand out in the vehicle hire industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Show Off Your Driving Skills
Since the role involves driving vehicles up to 3.5 tonnes, be prepared to discuss your driving experience. Bring up any relevant qualifications or experiences that showcase your confidence behind the wheel. If you have a clean driving record, don’t hesitate to mention it!
✨Demonstrate Your Customer Service Skills
The company values positive communication with customers, so think of examples where you've provided excellent service. Be ready to share stories that highlight your ability to handle customer queries and resolve issues effectively, showing your 'can-do' attitude.
✨Prepare for Multi-Tasking Questions
Given the variety of tasks involved in the role, expect questions about how you manage multiple responsibilities. Prepare specific examples from your past experiences where you successfully juggled different tasks while maintaining attention to detail and meeting deadlines.