At a Glance
- Tasks: Lead a team, ensure safety, and create a vibrant community atmosphere.
- Company: Join Halo Leisure, a charity dedicated to community health and wellbeing.
- Benefits: Enjoy free access to facilities, training opportunities, and generous leave.
- Other info: Flexible hours, career progression, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Previous management experience and basic IT skills required.
The predicted salary is between 14.29 - 14.29 £ per hour.
Location: Fairwater Leisure Centre
Job Type: Permanent, Part time
Salary: £14.29 per hour
Hours: 7.5 Average Per Week
As a Duty Manager, you are proactive, approachable, calm, and decisive. What’s important to you is the potential to grow, the impact you can have on people’s lives, and the opportunity to support others and develop your team. You are proactive, and don’t sit back and wait for things to happen or panic when something goes wrong. You can work on your own initiative, foresee issues before they arise, cope under pressure when an emergency arises, ensure a shift runs smoothly, keep your team happy/motivated and have difficult conversations when needed. You will have guaranteed a fixed rota to ensure work-life balance, and options for progression within the organisation should you want them.
At Halo Leisure, you get to work for a charity that makes a contribution to the health and wellbeing of your local community while investing back into it. We also offer great training and development opportunities to help our employees upskill and reach their own potential. Our mission is to create healthier communities by providing affordable and accessible health and leisure facilities. We operate gyms, swimming pools and sports facilities.
As our next Duty Manager, you’ll be instrumental in ensuring customers and employees are in a centre that is safe, clean, open and busy. You will be key in making sure the centre meets its objectives, and be a caring role model who listens to the concerns of their team.
The Key Requirements
- 3 months Previous management/supervisory experience either in a leisure or a service based setting
- Confidence to use basic IT software - Google Docs/Sheets or equivalent
- Centres with a pool - the National Pool Lifeguard Qualification or ability to achieve this with Halo's support.
Joining Halo Leisure, you’ll learn new skills in management, undertake a funded Level 3 Duty Manager qualification if you wish (or higher if you already hold this), specialise in an area of the business, work at different sites and contribute to the success of the business and the organisation. You will be one of the key people driving the success of the centre and receive a sector leading induction and ongoing training programme.
The Benefits and Perks
- Free use of our facilities (including gym, swimming, soft play, tennis, golf and lots more!)
- Family discounts
- Training and Development and career progression opportunities
- 28 days of annual leave plus bank holidays
- Health Cash Plan
- Enhanced maternity and paternity pay
- Enhanced absence pay
- Additional employer contributions to your pension scheme
- Long service, Baby gifts and other reward schemes
- The chance to be nominated to receive one of our annual staff awards
- Cycle to work scheme
The Next Step
Following your application you will receive an email outlining the next steps.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Wales
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Halo Leisure and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Duty Manager in Wales
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Halo Leisure that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Halo Leisure.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Halo Leisure get a sense of who you are beyond your experience!
How to prepare for a job interview at Halo Leisure
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Halo Leisure and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
