At a Glance
- Tasks: Lead a team, ensure smooth operations, and maintain a vibrant centre atmosphere.
- Company: Join Halo Leisure, a community-focused organisation dedicated to health and wellbeing.
- Benefits: Enjoy free access to facilities, career progression, and generous leave entitlements.
- Other info: Receive ongoing training and support for your professional development.
- Why this job: Be a key player in creating a safe and enjoyable environment for everyone.
- Qualifications: Previous management experience and basic IT skills required.
The predicted salary is between 14.29 - 14.29 £ per hour.
Location: Pontypool Active Living Centre, 2 Posts
Job Type: Permanent, Various Hours
Salary: £14.29 per hour
Rota: 21.18 hours per week & 19.68 hours per week
As a Duty Manager, you are proactive, approachable, calm, and decisive. You will work on your own initiative, foresee issues before they arise, cope under pressure when an emergency arises, ensure a shift runs smoothly, keep your team happy and motivated, and have difficult conversations when needed. You will have a guaranteed fixed rota to ensure work‑life balance, and options for progression within the organisation. At Halo Leisure, you will help maintain a safe, clean, open, and bustling centre. You will be a caring role model who listens to the concerns of the team and ensures the centre meets its objectives.
Key Requirements:
- 3 months previous management/supervisory experience either in a leisure or service‑based setting
- Confidence to use basic IT software – Google Docs/Sheets or equivalent
- Centres with a pool – National Pool Lifeguard Qualification or ability to achieve this with Halo's support
Joining Halo Leisure, you’ll learn new management skills, undertake a funded Level 3 Duty Manager qualification if you wish (or higher if you already hold this), specialise in an area of the business, work at different sites and contribute to the success of the business and the organisation. You will be one of the key people driving the centre’s success and receive a sector‑leading induction and ongoing training programme.
Benefits:
- Free use of our facilities (including gym, swimming, soft play, tennis, golf and more)
- Family discounts
- Training and development and career progression opportunities
- 28 days of annual leave plus bank holidays
- Health Cash Plan
- Enhanced maternity and paternity pay
- Enhanced absence pay
- Additional employer contributions to your pension scheme
- Long service, baby gifts and other reward schemes
- Chance to be nominated to receive one of our annual staff awards
- Cycle to work scheme
Next Step: Following your application you will receive an email outlining the next steps.
Duty Manager in Pontypool employer: Halo Leisure
Halo Leisure is an exceptional employer that prioritises employee well-being and development, offering a supportive work culture where team members can thrive. With a guaranteed fixed rota for work-life balance, comprehensive training programmes, and opportunities for career progression, employees are empowered to grow while enjoying free access to a range of leisure facilities. Join us in making a positive impact in the community at our vibrant Pontypool Active Living Centre.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Pontypool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Halo Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Halo Leisure
Don't be shy about reaching out to Halo Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Pontypool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Halo Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Halo Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
