At a Glance
- Tasks: Supervise poolside, ensure safety, perform rescues, and engage with customers.
- Company: Join Halo Leisure, dedicated to creating healthier communities.
- Benefits: Free access to facilities, discounts, training, and 25 days annual leave.
- Other info: Opportunities for career progression and ongoing training available.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: No prior experience needed; just a caring attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Overview
As our next Lifeguard you will provide safe supervision of customers in poolside locations.
You will keep people safe, ultimately you are responsible for preventing serious injuries or accidents.
You are not the type to panic under pressure and compromise the safety of others.
The role isn't Baywatch; you don’t just sit and watch.
You can perform a rescue, deliver first aid, and have difficult conversations with customers who are not acting safely.
We will give you the skills and qualifications to be able to do this.
You are looking for the chance to progress and work to a regular rota pattern.
With us you will have the opportunity to showcase your ability to work with confidence and remain calm at all times.
You will get things done, be efficient within your role, listen to your colleagues and be approachable, and have a caring attitude towards others.
Progression
Joining Halo Leisure offers opportunities to become a swimming teacher, duty manager, or a trainer. Regular ongoing training keeps your skills refreshed.
Benefits
- Free use of facilities (gym, swimming, soft play, tennis, golf, and more)
- Family discounts
- Training and development & career progression opportunities
- 25 days of annual leave plus bank holidays
- Employee wellbeing programme
- Health Cash Plan
- Retail discount scheme
- Enhanced maternity and paternity pay
- Enhanced absence pay
- Additional employer contributions to your pension scheme
- Long service, baby gifts and other reward schemes
- Chance to be nominated to receive one of our annual staff awards
- Cycle to work scheme
- Mission
Halo Leisure’s mission is to "Create Healthier Communities" by providing affordable and accessible health and leisure facilities, operating gyms, swimming pools and leisure centres.
You will be helping us to offer friendly and supportive advice and guidance to our customers in a stable and structured environment with high quality support and training through Apprenticeships.
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StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Pencoed
✨Dive into the EMS Community
Get involved with local emergency medical services communities! Attend events like first aid courses, workshops, or open days at your local ambulance service – it’s a fantastic way to meet potential future colleagues and show your enthusiasm for the field.
✨Showcase Your Passion for Helping Others
Consider volunteering at events or with local charities focused on health and wellbeing. It's a great way to not only gain relevant experience but also to demonstrate to potential employers your commitment to helping people in need.
✨Leverage Educational Institutions
Don't forget to tap into your school or college's career services! They often have partnerships with local ambulance services or hospitals looking to take on apprentices. They might help you land that key role with people like Halo Leisure.
✨Stay Updated with EMS Job Boards
Make sure to regularly check job boards specific to EMS roles. Many employers post apprenticeships directly on these sites. When you see a role with a company like Halo Leisure, don’t hesitate—apply right through our website for a seamless experience!
We think you need these skills to ace Customer Service Assistant in Pencoed
Some tips for your application 🫡
Show Your Passion for Helping Others:In your cover letter, really highlight why you're interested in emergency medical services. Talk about your commitment to helping people and any relevant experiences you've had, whether that's through volunteering or simply a genuine interest in healthcare. This is a great way to show us at Halo Leisure that you’re in it for the right reasons.
Relevant Certifications Matter:If you have any first aid, CPR, or other healthcare-related certificates, be sure to mention them in your CV. These show us you're serious about your apprenticeship in EMS at Halo Leisure and ready to jump into the action. It also gives us confidence in your basic medical knowledge as you start learning the ropes.
Highlight Your Teamwork Skills:Emergency medical services rely heavily on teamwork, so in your CV and cover letter, make sure to include examples where you've worked in a team setting, especially in any high-pressure environments. This could be anything from school projects to part-time jobs—show us you can keep your cool when it counts!
Keep It Specific to EMS:When formatting your CV, tailor it specifically for the EMS apprenticeship role. Focus on any relevant skills like problem-solving, adaptability, and quick decision-making. Make sure your CV is clear and concise - our team at Halo Leisure will appreciate a straightforward format that makes it easy for us to see how well you fit this role!
How to prepare for a job interview at Halo Leisure
✨Brush Up on Medical Basics
Since you're diving into emergency medical services, make sure you're up to speed on the essential medical knowledge you'll likely be quizzed on. We should have a solid grasp of first aid principles, CPR protocols, and other life-saving techniques before stepping into that interview room at Halo Leisure.
✨Demonstrate Your Compassionate Side
In EMS, people skills are just as crucial as medical knowledge. Be prepared to discuss scenarios where you showed empathy and quick thinking under pressure. Think of personal experiences or volunteer work that exemplify your dedication to helping others—this is what will set you apart in your apprenticeship application!
✨Ask About Their Training Approach
This apprenticeship at Halo Leisure is a learning opportunity, so come armed with questions that show you’re eager to gain hands-on experience. Ask about their training methods and how they support apprentices in developing their skills, because they’ll want to see your enthusiasm for learning on the job.
✨Familiarise Yourself with EMS Tools
Make sure we know the basic tools and equipment used in emergency services. Familiarity with things like defibrillators, stretchers, or even the lingo that comes with them could come up in your interview. Being able to reference these tools confidently shows your genuine interest in the field and a proactive approach to the apprenticeship at Halo Leisure.
