At a Glance
- Tasks: Ensure a safe, welcoming environment and support your team at Maesteg Sports Centre.
- Company: Join Halo Leisure, a company dedicated to customer experience and team growth.
- Benefits: Earn £14.18 per hour, enjoy family discounts, and receive 28 days of annual leave.
- Other info: Part-time role with guaranteed fixed rota and extensive training opportunities.
- Why this job: Make a difference in customer service while growing your career in a supportive environment.
- Qualifications: Proactive attitude and passion for customer service are essential.
The predicted salary is between 29000 - 30000 € per year.
Halo Leisure is looking for a proactive Customer Service Manager for the Maesteg Sports Centre in Wales. This part-time, permanent role offers competitive pay at £14.18 per hour, with a guaranteed fixed rota and opportunities for growth within the company.
Key responsibilities include:
- Ensuring a safe and welcoming environment for customers
- Actively supporting your team
You will have access to extensive training, benefits including family discounts, and 28 days of annual leave.
Duty Manager - Customer Experience & Team Growth in Maesteg employer: Halo Leisure
Halo Leisure is an exceptional employer that prioritises both customer experience and team development at the Maesteg Sports Centre. With a commitment to employee growth through extensive training and a supportive work culture, staff enjoy competitive pay, guaranteed fixed rotas, and generous benefits such as family discounts and 28 days of annual leave, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Customer Experience & Team Growth in Maesteg
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Halo Leisure on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We want to show them how proactive and supportive we can be!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable when we walk into that interview.
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Duty Manager - Customer Experience & Team Growth in Maesteg
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating a welcoming environment for customers and supporting your team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the role of Duty Manager. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Halo Leisure
✨Know the Company Inside Out
Before your interview, make sure you research Halo Leisure thoroughly. Understand their values, mission, and what they stand for in customer service. This will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Duty Manager focusing on customer experience, be ready to share specific examples of how you've handled customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach to problem-solving.
✨Demonstrate Team Leadership
Since the role involves supporting your team, prepare to discuss your leadership style. Think of instances where you've motivated or developed team members. Highlight any training or mentoring experiences that showcase your ability to foster growth within a team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
