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- Tasks: Supervise poolside, ensure safety, perform rescues, and manage customer behaviour.
- Company: Halo Leisure, dedicated to affordable health and leisure facilities.
- Benefits: Free access to facilities, 25 days leave, health cash plan, and career progression.
- Other info: Opportunities for growth into roles like swimming teacher or duty manager.
- Why this job: Make a difference by keeping people safe while enjoying a fun work environment.
- Qualifications: National Pool Lifeguard qualification or willingness to train.
The predicted salary is between 26400 - 26400 £ per year.
Location: Swindon
Job Type: Permanent
Salary: £12.71 per hour, 31 hours per week
Expiry date: 16:00, Thu, 28th May 2026
Halo Leisure offers affordable and accessible health and leisure facilities and provides a stable, structured environment with high quality support and training through apprenticeships.
Responsibilities
- Provide safe supervision of customers in poolside locations.
- Keep people safe, prevent serious injuries or accidents.
- Perform rescues and deliver first aid.
- Have difficult conversations with customers who may be acting unsafely.
- Maintain control of the pool and challenge inappropriate behaviour.
Qualifications
- National Pool Lifeguard qualification or the ability to pass the course.
- Desire to progress within the company, with opportunities to become a swimming teacher, duty manager, or trainer.
Benefits
- Free use of our facilities including gym, swimming, soft play, tennis, golf and more.
- Family discounts.
- Training and development and career progression opportunities.
- 25 days annual leave plus bank holidays.
- Health Cash Plan.
- Enhanced maternity and paternity pay.
- Enhanced absence pay.
- Additional employer contributions to your pension scheme.
- Long service, baby gifts and other reward schemes.
- Chance to be nominated for an annual staff award.
- Cycle to work scheme.
Customer Service Assistant / Lifeguard in Highworth employer: Halo Leisure
Contact Detail:
Halo Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant / Lifeguard in Highworth
✨Tip Number 1
Get to know the company! Research Halo Leisure and their values. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission and wants to be part of the team.
✨Tip Number 2
Practice your lifeguard skills! Whether it’s performing rescues or delivering first aid, brush up on those essential skills. You want to demonstrate that you’re not only qualified but also confident in your abilities during the interview.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle difficult conversations with customers. Show them you can stay calm under pressure and maintain control of the pool – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Assistant / Lifeguard in Highworth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Lifeguard and helping others enjoy their time at our facilities.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or qualifications, especially your National Pool Lifeguard qualification. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Halo Leisure
✨Know Your Lifeguard Responsibilities
Make sure you understand the key responsibilities of a Lifeguard, such as ensuring customer safety and performing rescues. Be ready to discuss how you would handle specific scenarios, like dealing with unsafe behaviour or performing first aid.
✨Show Your Calm Confidence
During the interview, demonstrate your ability to stay calm under pressure. Share examples from past experiences where you had to manage difficult situations or conversations, highlighting your problem-solving skills and confidence.
✨Highlight Your Qualifications
If you have the National Pool Lifeguard qualification, make it a focal point in your discussion. If not, express your eagerness to pass the course and any relevant training you've undertaken that showcases your commitment to safety and customer service.
✨Express Your Desire for Growth
Talk about your aspirations within the company, whether it's becoming a swimming teacher or a duty manager. Show that you're not just looking for a job, but a career path where you can grow and contribute to the team.