At a Glance
- Tasks: Lead a team, ensure smooth operations, and create a welcoming environment for all visitors.
- Company: Join Halo Leisure, a charity dedicated to community health and wellbeing.
- Benefits: Enjoy free access to facilities, career progression, and generous leave.
- Other info: Receive ongoing training and the chance to earn a Level 3 Duty Manager qualification.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Previous management experience and basic IT skills required.
The predicted salary is between 14.18 - 14.18 £ per hour.
Location: Gloucester
Job Type: Permanent, Full time 37 hours
Salary: £14.18 per hour
To Start: September
Rota: A variety of shifts covering opens (from 7:00), close (up to 21:15), and alternating weekends (7:45-14:15)
As a Duty Manager, you are proactive, approachable, calm, and decisive. What’s important to you is the potential to grow, the impact you can have on people's lives, and the opportunity to support others and develop your team.
You are proactive, and don’t sit back and wait for things to happen or panic when something goes wrong. You can work on your own initiative, foresee issues before they arise, cope under pressure when an emergency arises, ensure a shift runs smoothly, keep your team happy/motivated and have difficult conversations when needed. You will have guaranteed a fixed rota to ensure work-life balance, and options for progression within the organisation should you want them.
At Halo Leisure, you get to work for a charity that makes a contribution to the health and wellbeing of your local community while investing back into it. We also offer great training and development opportunities to help our employees upskill and reach their own potential. Our mission is to create healthier communities by providing affordable and accessible health and leisure facilities. We operate gyms, swimming pools and sports facilities.
As our next Duty Manager, you’ll be instrumental in ensuring customers and employees are in a centre that is safe, clean, open and busy. You will be key in making sure the centre meets its objectives, and be a caring role model who listens to the concerns of their team.
The Key Requirements
- 3 months previous management/supervisory experience either in a leisure or a service based setting
- Confidence to use basic IT software - Google Docs/Sheets or equivalent
- Centres with a pool - the National Pool Lifeguard Qualification or ability to achieve this with Halo's support.
Joining Halo Leisure, you’ll learn new skills in management, undertake a funded Level 3 Duty Manager qualification if you wish (or higher if you already hold this), specialise in an area of the business, work at different sites and contribute to the success of the business and the organisation. You will be one of the key people driving the success of the centre and receive a sector leading induction and ongoing training programme.
The Benefits and Perks
- Free use of our facilities (including gym, swimming, soft play, tennis, golf and lots more!)
- Family discounts
- Training and Development and career progression opportunities
- 28 days of annual leave plus bank holidays
- Health Cash Plan
- Enhanced maternity and paternity pay
- Enhanced absence pay
- Additional employer contributions to your pension scheme
- Long service, baby gifts and other reward schemes
- The chance to be nominated to receive one of our annual staff awards
- Cycle to work scheme
Following your application you will receive an email outlining the next steps.
Duty Manager Holmleigh September start date in Gloucester employer: Halo Leisure
Halo Leisure in Torfaen is an exceptional employer that prioritises employee well-being and professional growth. With flexible hours, free access to facilities, and comprehensive training opportunities, we foster a supportive work culture that empowers our Group Exercise Instructors to thrive and make a meaningful impact in the community. Join us for a rewarding career where your passion for fitness can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Holmleigh September start date in Gloucester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Halo Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Halo Leisure
Don't be shy about reaching out to Halo Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager Holmleigh September start date in Gloucester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Halo Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Halo Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!