At a Glance
- Tasks: Lead and manage operations at Hereford Leisure Pool, ensuring a great experience for all visitors.
- Company: Join Halo Leisure, a vibrant community-focused organisation dedicated to health and fitness.
- Benefits: Enjoy free access to facilities, family discounts, and a comprehensive training programme.
- Why this job: Make a real impact in your community while developing your management skills.
- Qualifications: Previous management experience and basic IT skills required; lifeguard qualification support available.
- Other info: Flexible part-time hours with excellent career progression opportunities.
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Duty Manager
Reference: JAN20262344
Expiry date: 17:00, Mon, 16th Feb 2026
Location: Hereford
Salary: Competitive
Benefits: Please see the job description for all benefits
Job Title: Duty Manager | Location: Hereford Leisure PoolJob Type: Permanent, Full time | Salary Listing: £13.50per hour
Rota: 4 week rolling pattern of weekdays and weekends. 1 weekend in 4. Early shifts from 5.30am. Late shifts finishing at 10.15pm.
As a Duty Manager, you are proactive, approachable, calm, and decisive. What’s important to you is the potential to grow, the impact you can have on people\’s lives, and the opportunity to support others and develop your team.
You are proactive, and don’t sit back and wait for things to happen or panic when something goes wrong. You can work on your own initiative, foresee issues before they arise, cope under pressure when an emergency arises, ensure a shift runs smoothly, keep your team happy/motivated and have difficult conversations when needed. You will have guaranteed a fixed rota to ensure work-life balance, and options for progression within the organisation should you want them.
At Halo Leisure, you get to work for a charity that makes a contribution to the health and wellbeing of your local community while investing back into it. We also offer great training and development opportunities to help our employees upskill and reach their own potential. Our mission is to create healthier communities by providing affordable and accessible health and leisure facilities. We operate gyms, swimming pools and sports facilities.
As our next Duty Manager, you’ll be instrumental in ensuring customers and employees are in a centre that is safe, clean, open and busy. You will be key in making sure the centre meets its objectives, and be a caring role model who listens to the concerns of their team.
The Key Requirements…
3 months Previous management/supervisory experience either in a leisure or a service based setting
Confidence to use basic IT software – Google Docs/Sheets or equivalent
- Centres with a pool – the National Pool Lifeguard Qualification or ability to achieve this with Halo\’s support.
Joining Halo Leisure, you’ll learn new skills in management, undertake a funded Level 3 Duty Manager qualification if you wish (or higher if you already hold this), specialise in an area of the business, work at different sites and contribute to the success of the business and the organisation.
You will be one of the key people driving the success of the centre and receive a sector leading induction and ongoing training programme.
The Benefits and Perks…
Free use of our facilities (including gym, swimming, soft play, tennis, golf and lots more!)
Family discounts
Training and Development and career progression opportunities
28 days of annual leave plus bank holidays
Health Cash Plan
Enhanced maternity and paternity pay
Enhanced absence pay
Additional employer contributions to your pension scheme
Long service, Baby gifts and other reward schemes
The chance to be nominated to receive one of our annual staff awards
Cycle to work scheme
The Next Step…
Following your application you will receive an email outlining the next steps
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Duty Manager employer: Halo Leisure
Contact Detail:
Halo Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in leisure or management. They might have insider info on openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Halo Leisure and their values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team and contributing to their success.
✨Tip Number 3
Practice common interview questions related to management and customer service. Think about your past experiences and how they relate to the Duty Manager role – this will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates there.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your previous management experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Show Off Your IT Skills: Since we need someone confident with basic IT software, don’t forget to mention your experience with tools like Google Docs or Sheets. If you've used them in a previous job, give us some examples of how you did so!
Be Clear About Your Availability: Our rota can be a bit tricky, so make sure to clearly state your availability in your application. Let us know which shifts work for you, especially if you have any preferences or restrictions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Halo Leisure!
How to prepare for a job interview at Halo Leisure
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role. Familiarise yourself with the key responsibilities and requirements listed in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Management Experience
Since previous management or supervisory experience is crucial, prepare specific examples from your past roles that demonstrate your leadership skills. Think about challenges you faced and how you overcame them, as well as any successes you achieved while managing a team.
✨Brush Up on IT Skills
The job mentions the need for basic IT skills, so be ready to discuss your experience with software like Google Docs and Sheets. If you have any examples of how you've used these tools to improve efficiency or communication, share those during the interview.
✨Express Your Enthusiasm for Development
Halo Leisure offers training and development opportunities, so express your eagerness to learn and grow within the company. Mention any relevant qualifications you have or are willing to pursue, like the Level 3 Duty Manager qualification, to show your commitment to professional growth.