Halo Accident Repair Centre Ltd in Bognor Regis is seeking an Aftercare & Complaints Manager to own complaints and customer experience across the business. The role sits at the centre of contact between clients, customers and operations to ensure complaints are managed effectively and resolved promptly.
You will drive improvements through root cause analysis and Power BI reporting, protect Halo's reputation and strengthen client relationships.
Customer Experience & Complaints Leader in Yapton employer: Halo Accident Repair Centre Ltd
Halo is an exceptional employer, offering a vibrant work culture in Rochdale that prioritises employee well-being and development. With competitive pay, comprehensive benefits including health insurance and career progression opportunities, and a commitment to inclusivity, Halo fosters an environment where team members can thrive and take pride in their contributions. Join us to be part of a forward-thinking company that values your skills and supports your growth in the automotive repair industry.
Contact Details:
Halo Accident Repair Centre Ltd Recruitment Team