At a Glance
- Tasks: Collect and deliver vehicles while providing exceptional customer service.
- Company: Join Halo ARC, the leading UK accident repair group with a focus on quality.
- Benefits: Enjoy competitive salary, bonuses, health perks, and 25 days holiday.
- Why this job: Be part of a dynamic team in a modern, clean environment with growth opportunities.
- Qualifications: Full UK driving licence and strong customer service skills required.
- Other info: Inclusive workplace with a focus on employee wellbeing and recognition.
The predicted salary is between 19920 - 19920 £ per year.
Salary: £33,150 per annum (Hourly Paid) with an increase on completion of 6 month probation.
Bonus: Up to £3000 per annum
Hours: 7am – 5pm Monday to Friday and 1 in 2 Saturdays 7am – 12pm depending on business needs (paid as extra hours)
Halo is the industry leading UK-based accident repair group, with 37 established accident repair centres across the UK and we are still growing. Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and employee packages!
We are looking for a Driver to join our Accident Repair Centre in Norwich. The position is a high-profile position within the business and your general job functions include the collection and delivery of customer vehicles and when required controlling all elements of the site’s administration. The post holder will ensure all customer vehicles are collected, cleaned and delivered in an efficient, timely and professional manner; providing an exceptional standard of customer service at all times. You will work efficiently in a modern fast-paced clean environment, collaborating as a team player and consistently meeting tight deadlines.
Responsibilities:
- Collect and deliver vehicles while adhering to all highway laws, including speed limits and restrictions.
- Inspect vehicles, assess damage, and capture clear, detailed photos throughout the process.
- Complete all administrative tasks related to the role in a timely and accurate manner.
- Follow Health and Safety protocols, reporting any issues or concerns promptly.
- Ensure compliance with company procedures for car cleaning and imaging, cleaning vehicles upon return (either via car wash or hand cleaning).
- Undertake any additional tasks as assigned by the Bodyshop Manager.
- Maintain a positive and enthusiastic attitude throughout the workday.
- Lightweight (Lorry) training will be required. Full training will be provided.
Qualifications:
- Hold a full UK driving license with a maximum of 3 penalty points.
- Proficient in using computers, PDAs, and smartphones.
- Exceptional customer service skills with a focus on satisfaction.
- Self-motivated, enthusiastic, and well-organized, with a keen eye for detail.
- Eager to support colleagues and work effectively as a team player.
- Approach all tasks with care and attention to detail.
- Able to complete tasks from start to finish within given timeframes, ensuring a high standard of work.
Our Values:
- Be Proud – take pride in your work and celebrate your successes, big or small.
- Keep It Simple – simple solutions are harder to find than complex ones, but consistency and simplicity matter most.
- Do the Right Thing – if it feels right in your heart, do it. If it doesn’t, then don’t.
Benefits:
- Accredited Living Wage Employer.
- Employee assistance programme for you and your family.
- Health and wellbeing apps.
- Cycle scheme.
- Gym discounts.
- Retail and restaurant discount and cashback.
- Life Insurance.
- Health Insurance.
- VirtualGP.
- Enhanced family friendly pay such as maternity and paternity.
- Free fruit and pizza.
- Refer a friend bonus incentive.
- Employee recognition rewards.
- Team Event Budget (do something fun together!).
- Discounted LV insurance.
- Get appreciated for your time with paid breaks.
- 25 days holiday plus public holidays.
- We invest in YOU with opportunities for career progression.
- Pension contributions.
- Work within a modern and clean working environment.
- And we are always open to hearing what our people want!
We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences and can be themselves.
To discuss this position or any of our positions in more detail feel free to contact our recruitment team via vacancies@haloarc.co.uk or call 01243 546185, we aim to respond to all enquiries within 24 hours.
Driver employer: Halo Accident Repair Centre Ltd
Contact Detail:
Halo Accident Repair Centre Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver
✨Tip Number 1
Get to know the company! Before your interview, check out Halo ARC's values and mission. This will help you align your answers with what they care about, showing you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a driver and your customer service experience can shine in this role.
✨Tip Number 3
Dress the part! Even though it’s a driving job, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Driver
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant qualifications in your application. We want to see that you’re not just a driver, but someone who takes pride in their work and adheres to all highway laws.
Customer Service is Key: Since this role involves interacting with customers, it’s essential to showcase your exceptional customer service skills. Share examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Be Detail-Oriented: We love candidates who pay attention to detail! In your application, mention any experiences where you’ve had to inspect vehicles or manage administrative tasks accurately. This will show us you can handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Halo Accident Repair Centre Ltd
✨Know Your Route
Familiarise yourself with the area around the accident repair centre in Norwich. Being able to discuss local routes and traffic patterns shows that you’re proactive and prepared, which is key for a Driver role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Since this role involves interacting with customers, demonstrating your ability to handle situations with professionalism and care will set you apart.
✨Be Ready to Discuss Safety Protocols
Brush up on health and safety regulations relevant to driving and vehicle handling. Be prepared to talk about how you ensure compliance with these protocols, as safety is a top priority in this position.
✨Dress the Part
Even though the job involves driving, first impressions matter! Dress smartly for your interview to convey professionalism and respect for the role. It shows you take the opportunity seriously and are ready to represent the company well.