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For Companies At a Glance
- Tasks: Manage key accounts, nurture relationships, and drive new business growth.
- Company: Dynamic refreshments company with a focus on innovation and service excellence.
- Benefits: Competitive salary, commission, company car, laptop, and 25 days holiday.
- Why this job: Join a collaborative team and make a real impact in client relationships.
- Qualifications: Experience in B2B account management or sales, strong communication skills.
- Other info: Flexible hybrid working options and excellent career development opportunities.
The predicted salary is between 35000 - 40000 ÂŁ per year.
Location: Guildford, Surrey (Office & Field-Based with flexible hybrid options)
Salary: up to 35,000 - 40,000 basic + Commission (OTE 60,000) + Company Car + Mobile + Laptop
About the Role
We are looking for a proactive and motivated Account Manager to join a growing and dynamic team in the refreshments sector. This is a hybrid role combining office-based administration with field visits to client sites. You’ll be a key player in driving growth by managing and nurturing existing accounts while also generating new business opportunities. Your focus will be on delivering exceptional service, upselling products, renewing contracts, and building strong, long‑term relationships with clients. This is an ideal role for someone who thrives on relationship management, enjoys problem‑solving, and is keen to contribute to a business that values innovation, service excellence, and growth.
Key Responsibilities
- Account Management
- Serve as the main point of contact for your portfolio of clients.
- Build and maintain strong, long‑term relationships.
- Conduct regular site visits and account reviews.
- Manage contract renewals and implement pricing changes.
- Identify opportunities to upsell and cross‑sell products and services.
- New Business Development
- Respond to incoming leads promptly and professionally.
- Identify and approach potential clients, including neighbouring businesses of existing accounts.
- Conduct prospecting, cold outreach, and lead generation.
- Present tailored proposals and solutions to meet client needs.
- Close new business opportunities and ensure smooth onboarding.
- Customer Service & Collaboration
- Deliver outstanding customer service and resolve issues promptly.
- Work closely with operations, service, and accounts teams to ensure seamless delivery.
- Act as a brand ambassador, ensuring every client interaction enhances reputation.
Key Skills & Attributes
- Proven track record in B2B account management or sales, ideally in vending, catering, FMCG, or similar service‑based industries.
- Strong commercial awareness and ability to recognise opportunities to add value.
- Excellent negotiation and relationship‑building skills.
- Customer‑focused with a passion for delivering high‑quality service.
- Self‑motivated, resilient, and confident, able to work independently.
- Detail‑oriented and organised, capable of managing multiple client accounts.
- Strategic thinker with hands‑on execution skills.
- Strong written and verbal communication skills; confident presenting to clients at all levels.
Preferred Experience
- 2-3 years in an account management or sales role.
- Full UK driving licence.
What’s on Offer?
- Company car (electric), laptop, and mobile phone.
- 25 days annual leave plus UK bank holidays.
- Benefits including Death in Service and Smart Health cover.
- Comprehensive training, ongoing support, and career development opportunities.
- Friendly, collaborative team culture.
Key Account Manager employer: Halmer Recruit
Contact Detail:
Halmer Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with people on LinkedIn. The more connections you make, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land that Key Account Manager role. Prepare a short, engaging summary of your experience and what you can bring to the table, so you're ready to impress at a moment's notice.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the company and the role.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Key Account Manager role. Highlight your B2B account management experience and any relevant achievements in sales or customer service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong client relationships and driven growth in previous positions.
Showcase Your Communication Skills: Since strong written communication is key, ensure your application is clear and professional. Use concise language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Halmer Recruit
✨Know Your Accounts
Before the interview, research the company’s existing clients and their needs. Understand the key accounts you might be managing and think about how you can add value to them. This will show your proactive approach and readiness to hit the ground running.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your negotiation skills and customer-focused mindset.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in account management and how you resolved them. This will demonstrate your resilience and strategic thinking, which are crucial for this role.
✨Demonstrate Your Sales Acumen
Brush up on your sales techniques and be prepared to discuss how you identify upselling opportunities. Share any successful strategies you've implemented in previous roles, as this will highlight your commercial awareness and ability to drive growth.