At a Glance
- Tasks: Support the Account Manager in delivering exceptional service to clients.
- Company: Join a rapidly growing company with a supportive and inclusive culture.
- Benefits: Enjoy competitive salary, private medical, gym memberships, and generous holiday.
- Why this job: Be part of an exciting team during a period of growth and development.
- Qualifications: Strong communication, organisation, and multitasking skills are essential.
- Other info: Flexible working hours and a clear progression path await you!
The predicted salary is between 26000 - 29000 £ per year.
Client Services Executive Our client We are currently supporting a long-term client of ours who is looking for an Account Executive to join their team due to expansion from taking on new clients. They have a hugely supportive working environment with inhouse training from day one with excellent career development as you grow into the role. Due to year on growth, they have expanded across two different sites and it’s an exciting time to join the team and contribution to their excellent client service delivery. They offer a competitive salary with excellent company benefits such as private medical, life assurance and gym memberships. Hours: Monday – Friday (37.5 hours/week)- between 8:00am – 5:30pm e.g. 9am – 5pm or 8am – 4pm Location: Hampton Salary: £26,000 – £29,000 DOE + up to 2.5% annual bonus Perks: Subsidised gym membership, private medical, generous holiday, supportive working culture Job description This is a varied and fast-paced role supporting the Account Manager in delivering brilliant service to an established client base. From onboarding new vehicle orders to handling queries and producing contracts, you’ll be a key player in ensuring smooth operations. You’ll be responsible for: * Acting as the go-to person for day-to-day client communication * Producing key client documentation within defined deadlines * Managing new vehicle orders, progress updates, contract generation, and deliveries * Responding to queries from clients and drivers with confidence and care * Creating monthly invoices and recharges * Authorising external supplier orders * Producing regular and ad hoc client reports * Advising on rescheduling and early terminations (with guidance) Key skills * First-rate communication and organisation * Accuracy and efficiency under pressure * Collaborative team player with a proactive mindset * Confidence in handling client queries and multitasking * Ability to learn and work independently within a professional setting What’s on offer? * Competitive salary + up to 2.5% annual bonus * 25 days holiday (increasing with service to 30) * Generous sick leave and life assurance (3.5x salary after 6 months) * Pension scheme and private medical (post-assessment period) * Subsidised gym membership * Annual salary review and clear progression path * Smart office dress code and an inclusive, respectful team culture
Client Services Executive employer: Halmer Recruit
Contact Detail:
Halmer Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since they emphasise a supportive working environment, showing that you align with their ethos during any interactions can set you apart.
✨Tip Number 2
Prepare to demonstrate your communication skills. As a Client Services Executive, you'll be the go-to person for client communication, so practice articulating your thoughts clearly and confidently in mock scenarios.
✨Tip Number 3
Research common challenges faced in client services roles. Being able to discuss how you would handle specific situations or queries can showcase your proactive mindset and problem-solving abilities.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and company culture, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Client Services Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Client Services Executive role. Emphasise your communication abilities, organisational skills, and any previous experience in client-facing roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to join their team and how your background makes you a great fit for their supportive working environment.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as accuracy under pressure, multitasking, and proactive problem-solving. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Client Services Executive role.
How to prepare for a job interview at Halmer Recruit
✨Showcase Your Communication Skills
As a Client Services Executive, communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. Use examples from your past experiences where you successfully handled client queries or collaborated with team members.
✨Highlight Your Organisational Abilities
This role requires excellent organisation skills. Discuss how you manage multiple tasks and deadlines, especially in a fast-paced environment. You could mention specific tools or methods you use to stay organised and efficient.
✨Demonstrate Your Proactive Mindset
Employers are looking for a proactive team player. Share instances where you took the initiative to solve a problem or improve a process. This will show that you can contribute positively to their supportive working culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing client expectations or dealing with tight deadlines. Practise answering these types of questions to showcase your problem-solving skills and confidence.