At a Glance
- Tasks: Support customer accounts, process orders, and deliver exceptional service in a fast-paced environment.
- Company: Dynamic company in Aldershot with a focus on customer relationships and team collaboration.
- Benefits: Competitive salary, 28 days holiday, pension scheme, and career development opportunities.
- Other info: Exciting opportunity for motivated individuals to thrive in a vibrant workplace.
- Why this job: Join a supportive team and grow your career in sales support and customer service.
- Qualifications: 2+ years in sales support or customer service, strong communication, and organisational skills.
The predicted salary is between 28000 - 30000 £ per year.
- Sales Administrator (Account Support)
- Aldershot, Hampshire £30,000 Full-Time | Office-Based
About the Company
We are currently recruiting for a highly organised and customer-focused Sales Support Coordinator to join a busy and fast-paced customer services team based in Aldershot.
This is an excellent opportunity for somebody with previous sales support, customer service, account coordination or administration experience who enjoys building customer relationships, processing orders, coordinating account activity and providing first-class support within a product-based environment.
The successful candidate will work closely with Account Managers, customers and internal departments to ensure the smooth progression of quotations, orders and customer requests, whilst delivering exceptional levels of customer service throughout the process.
Key Responsibilities
- Supporting the day-to-day management of customer and distributor accounts.
- Managing inbound calls, emails and customer enquiries in a professional and efficient manner.
- Processing customer orders from quotation through to delivery.
- Preparing and issuing quotations to customers and distributors.
- Raising and managing orders using internal systems.
- Progressing quotations, approvals and customer orders to ensure deadlines are met.
- Chasing outstanding approvals, artwork and customer information where required.
- Liaising with internal departments to ensure customer requirements are met accurately and on time.
- Working closely with courier companies regarding deliveries, logistics and customer updates.
- Supporting current sales promotions and marketing campaigns.
- Assisting with customer queries, complaints and resolutions.
- Producing reports and completing administrative tasks accurately and efficiently.
- Providing support and cover for Account Managers when required.
- Maintaining accurate customer records and updating internal systems.
- Contributing towards team performance targets and delivering an excellent customer experience.
- Candidate Requirements
- Minimum 2 years' experience within Sales Support, Customer Service, Account Coordination, Order Processing or Administration.
- Previous experience working within a B2B and product-based environment is essential.
- Experience supporting customer accounts or managing customer relationships would be highly advantageous.
- Excellent communication skills, both written and verbal.
- Strong organisational skills with the ability to manage changing priorities.
- High attention to detail and accuracy.
- Customer-focused with a proactive and positive approach.
- Confident processing quotations, orders and customer requests.
- Strong telephone manner and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Strong IT skills including Microsoft Office and CRM/order processing systems.
- Ability to work within a fast-paced environment and meet deadlines.
What\'s on Offer?
- 28 days holiday including bank holidays.
- Workplace pension scheme.
- Annual Leave Purchase Scheme.
- Referral bonus scheme.
- Funded internal and external training opportunities.
- Long-term career development opportunities within a growing business.
This is an excellent opportunity for a motivated and customer-focused individual looking to develop their career within sales support, customer services and account coordination whilst working within a varied, fast-paced and supportive environment.
- INDCAM
- #J-18808-Ljbffr
Sales Administrator (Account Support) in Aldershot employer: Halmer Recruit
Join a dynamic SME in Huddersfield that values innovation and employee development, offering a supportive work culture where your contributions directly impact business growth. With competitive salaries and opportunities for professional advancement, this role as a Financial Controller/Senior Management Accountant not only promises meaningful work but also a chance to thrive in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator (Account Support) in Aldershot
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator (Account Support) at Halmer Recruit, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Halmer Recruit. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator (Account Support). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator (Account Support) in Aldershot
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Halmer Recruit:When writing your cover letter, make sure to tailor your message specifically for Halmer Recruit. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Halmer Recruit
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Halmer Recruit that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Halmer Recruit that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Halmer Recruit’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
