At a Glance
- Tasks: Build and maintain strong relationships with distributor customers while supporting their needs.
- Company: Established business in Aldershot with a focus on customer relationships.
- Benefits: Competitive salary of £28,000, full-time role, and supportive team environment.
- Other info: Opportunity for career growth in a collaborative office setting.
- Why this job: Join a relationship-focused sales team and develop your account management skills.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Location
Aldershot, Hampshire
Salary
£28,000 per annum
Job Type
Permanent, Full-Time
The Opportunity
We are recruiting for an Internal Sales Executive to join an established business based in Aldershot, Hampshire.
This is an excellent opportunity for someone who enjoys building customer relationships, providing excellent service and identifying opportunities to develop existing accounts.
Unlike a traditional telesales position, this is a relationship-focused role where the emphasis is on understanding customers, maintaining regular contact and providing a personalised service rather than high-volume sales calls.
Working with an established portfolio of distributor customers, you'll be responsible for maintaining relationships, supporting new customer onboarding and reconnecting with customers who haven't traded recently.
You'll play an important part in strengthening customer loyalty, encouraging repeat business and identifying opportunities for account growth.
Reporting to the Head of Sales, you'll work closely with internal departments to ensure customers receive the support and information they need.
Key Responsibilities
- Manage and develop relationships with an allocated portfolio of distributor customers.
- Make regular outbound calls to maintain contact, understand customer requirements and identify opportunities.
- Build positive, long-term relationships through a friendly, professional and consultative approach.
- Support new customers through the onboarding process, from initial enquiry through to account setup and early trading.
- Contact dormant and inactive customers to understand their needs and encourage renewed business.
- Identify opportunities to introduce customers to additional products and services.
- Assist customers with product enquiries, quotations, ordering processes and available support.
- Encourage customers to use the company's online ordering portal and provide guidance where required.
- Maintain accurate customer records, including conversations, opportunities and follow-up actions, using the CRM system.
- Work closely with Customer Services, Sales, Marketing and other internal teams to resolve enquiries and support customers.
- Share relevant customer feedback and market information with the wider business.
- Ensure all customer enquiries and agreed actions are followed up promptly and professionally.
Requirements
- Previous experience in internal sales, customer service, account management or a similar customer-facing role.
- Confident and comfortable speaking with customers over the telephone.
- Strong relationship-building and customer service skills.
- Good commercial awareness and the ability to recognise sales opportunities.
- Experience using CRM systems and Microsoft Office applications.
- Excellent communication and organisational skills.
- Comfortable managing multiple customer accounts and maintaining regular follow-up.
- Able to work independently while contributing to a wider team.
Experience within promotional merchandise, branded products, print, distribution or a similar B2B environment would be advantageous but is not essential.
Skills & Qualities
- Friendly, personable and approachable.
- Confident and professional telephone manner.
- Naturally customer-focused with a genuine interest in building relationships.
- Proactive and comfortable initiating customer conversations.
- Good listening and problem-solving skills.
- Organised with excellent attention to detail.
- Reliable and committed to following through on customer enquiries.
- Commercially aware without being overly sales-driven.
- Positive, enthusiastic and willing to learn.
- Comfortable working collaboratively with different departments.
- Working Hours
Full-time, office-based position.
Normal working hours will be confirmed during the recruitment process.
Location
Aldershot, Hampshire.
This is an office-based position working alongside the wider Sales and Customer Services teams.
- What's On Offer
- £28,000 basic salary per annum.
- Permanent, full-time position.
- Opportunity to manage and develop an established customer portfolio.
- Relationship-led sales environment rather than high-pressure telesales.
- Opportunity to develop account management and commercial skills.
- Support from experienced internal teams.
- Opportunity to join an established business.
Internal Sales Executive in Aldershot employer: Halmer Recruit
Halmer Recruit offers a supportive and dynamic work environment in Hersham, perfect for those looking to make an immediate impact in the plant nursery industry. With a focus on employee growth and development, we provide opportunities for further work beyond this temporary role, all while fostering a culture of teamwork and care for our plants. Join us in a warm greenhouse setting where your skills will be valued and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Aldershot
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Executive at Halmer Recruit, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Halmer Recruit. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Executive in Aldershot
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Halmer Recruit:When writing your cover letter, make sure to tailor your message specifically for Halmer Recruit. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Halmer Recruit
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Halmer Recruit that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Halmer Recruit that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Halmer Recruit’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
