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For Companies At a Glance
- Tasks: Manage key accounts, nurture relationships, and drive new business opportunities.
- Company: Dynamic refreshments company with a focus on innovation and growth.
- Benefits: Competitive salary, commission, company car, laptop, and 25 days leave.
- Why this job: Join a collaborative team and make a real impact in client relationships.
- Qualifications: Experience in B2B account management or sales, strong communication skills.
- Other info: Flexible hybrid role with excellent career development opportunities.
The predicted salary is between 28000 - 35000 £ per year.
Location: Guildford, Surrey (Office & Field-Based with flexible hybrid options)
Salary: up to £35,000 - £40,000 basic + Commission (OTE £60,000) + Company Car + Mobile + Laptop
About the Role
We are looking for a proactive and motivated Account Manager to join a growing and dynamic team in the refreshments sector. This is a hybrid role combining office-based administration with field visits to client sites.
You’ll be a key player in driving growth by managing and nurturing existing accounts while also generating new business opportunities. Your focus will be on delivering exceptional service, upselling products, renewing contracts, and building strong, long-term relationships with clients. This is an ideal role for someone who thrives on relationship management, enjoys problem-solving, and is keen to contribute to a business that values innovation, service excellence, and growth.
Key Responsibilities
- Account Management:
- Serve as the main point of contact for your portfolio of clients.
- Build and maintain strong, long-term relationships.
- Conduct regular site visits and account reviews.
- Manage contract renewals and implement pricing changes.
- Identify opportunities to upsell and cross-sell products and services.
- Respond to incoming leads promptly and professionally.
- Identify and approach potential clients, including “neighbouring” businesses of existing accounts.
- Conduct prospecting, cold outreach, and lead generation.
- Present tailored proposals and solutions to meet client needs.
- Close new business opportunities and ensure smooth onboarding.
- Deliver outstanding customer service and resolve issues promptly.
- Work closely with operations, service, and accounts teams to ensure seamless delivery.
- Act as a brand ambassador, ensuring every client interaction enhances reputation.
Key Skills & Attributes
- Proven track record in B2B account management or sales, ideally in vending, catering, FMCG, or similar service-based industries.
- Strong commercial awareness and ability to recognise opportunities to add value.
- Excellent negotiation and relationship-building skills.
- Customer-focused with a passion for delivering high-quality service.
- Self-motivated, resilient, and confident, able to work independently.
- Detail-oriented and organised, capable of managing multiple client accounts.
- Strategic thinker with hands-on execution skills.
- Strong written and verbal communication skills; confident presenting to clients at all levels.
Preferred Experience
- 2–3 years in an account management or sales role.
- Full UK driving licence.
What’s on Offer?
- Company car (electric), laptop, and mobile phone.
- 25 days annual leave plus UK bank holidays.
- Benefits including Death in Service and Smart Health cover.
- Comprehensive training, ongoing support, and career development opportunities.
- Friendly, collaborative team culture.
Key Account Manager – Field Based in Guildford employer: Halmer Group
Contact Detail:
Halmer Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager – Field Based in Guildford
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, recent projects, and industry trends. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to clearly articulate how your experience aligns with the role of Key Account Manager. Focus on your relationship-building skills and any relevant successes in account management or sales.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they value in a Key Account Manager. Plus, it could give you a leg up in the application process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Key Account Manager – Field Based in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Key Account Manager role. Highlight your B2B account management experience and any relevant achievements in sales or customer service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong client relationships and driven growth in previous positions.
Showcase Your Communication Skills: Since this role involves presenting to clients, make sure your written application is clear and professional. Use concise language and check for any typos or errors before submitting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Halmer Group
✨Know Your Accounts
Before the interview, research the company’s existing clients and their needs. Understand how the role of Key Account Manager fits into their strategy. This will help you demonstrate your knowledge and show that you're proactive about understanding their business.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight your negotiation skills and how you've added value to previous accounts. This is crucial for a role focused on nurturing long-term partnerships.
✨Be Ready to Discuss Growth Strategies
Think about how you would approach upselling and cross-selling in this role. Be prepared to discuss specific strategies or ideas you have for generating new business opportunities. This shows that you’re not just reactive but also strategic in your thinking.
✨Demonstrate Your Customer Service Mindset
Prepare to talk about how you handle customer issues and ensure satisfaction. Share examples of how you've resolved problems quickly and effectively in the past. This will highlight your commitment to delivering exceptional service, which is key for this position.