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- Tasks: Lead a team to deliver exceptional hospitality services in a luxury care home.
- Company: Join Hallmark Luxury Care Homes, a family-run provider dedicated to outstanding resident care since 1997.
- Benefits: Enjoy competitive salary, wellness perks, and a great work-life balance with only 1 in 6 weekends required.
- Why this job: Make a positive impact while working in a supportive, values-driven environment focused on excellence and compassion.
- Qualifications: Experience in hospitality management and a relevant degree or diploma are essential.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
How would you like a Hospitality Management role in a Luxury Environment, that is largely Monday to Friday and only working 1 in 6 weekends? Then join our team as a Hospitality Services Manager at Hallmark Luxury Care Homes!
Location: Bath. Type: Permanent - Full time.
At Hallmark Luxury Care Homes, we are dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we have been committed to delivering outstanding care across all our homes in England and Wales. As a family-run provider, we understand the importance of nurturing relationships, and that is why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.
About the Role: Are you an experienced Hospitality Services Manager looking for a rewarding opportunity to make a positive impact in the lives of others? We invite you to join the Hallmark Care Homes family, where excellence and compassion are at the heart of everything we do.
Key Responsibilities:
- Inspiring Leadership: Provide strong leadership, motivation, and inspiration to our team members, ensuring they deliver outstanding hospitality services in a safe and hygienic environment.
- Environmental Standards: Uphold environmental standards by coordinating between Housekeeping, Kitchen, Laundry, Maintenance, and Care teams.
- Resident Experience: Build relationships with residents, champion their experience, and manage their expectations by taking on board their feedback.
- Financial Management: Control costs and identify revenue opportunities to ensure effective budget management.
- Collaboration: Work closely with the Head Chef and Kitchen team to ensure restaurants are presented to a five-star standard and provide exceptional service.
What We Are Looking For:
- Experience: Previous experience as a Hospitality Services Manager within the hospitality sector (not necessarily healthcare).
- Qualifications: Degree or diploma in Hotel Management or equivalent.
- Financial Acumen: Experience managing budgets, revenue proposals, and forecasting results.
- Leadership Skills: Excellent leadership skills with the ability to inspire and motivate a team.
- Communication: Exceptional communication skills, both verbal and written.
Reap the Rewards:
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that is not all! Here is what else you can expect:
- Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
- Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
- Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
- Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
- Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
If you are ready to join a team that values excellence, compassion, and innovation in hospitality services, apply now and become part of our inclusive and empowering community at Hallmark Luxury Care Homes!
Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.
If there are additional options you would like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk
Hospitality Manager employer: Hallmark Luxury Care Homes
Contact Detail:
Hallmark Luxury Care Homes Recruiting Team
Recruitment@hallmarkcarehomes.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with Hallmark Luxury Care Homes' values and mission. Understanding their commitment to exceptional care and family values will help you align your responses during interviews, showcasing how your personal philosophy matches theirs.
✨Tip Number 2
Network with current or former employees of Hallmark Luxury Care Homes. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your leadership style and experience.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams in previous roles. Highlighting your leadership skills and ability to inspire others will resonate well with the hiring team, especially given the emphasis on strong leadership in the job description.
✨Tip Number 4
Research the latest trends in hospitality management, particularly in the luxury sector. Being knowledgeable about current best practices and innovations can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Hospitality Services Manager.
Highlight Relevant Experience: Emphasise your previous experience in hospitality management, particularly any leadership roles. Use specific examples that demonstrate your ability to inspire teams and manage budgets effectively.
Showcase Communication Skills: Since exceptional communication is crucial for this role, ensure your application reflects your verbal and written communication skills. Consider including examples of how you've successfully built relationships with team members or clients.
Personalise Your Application: Make your application stand out by personalising it. Mention why you are specifically interested in working at Hallmark Luxury Care Homes and how your values align with their commitment to exceptional care and family values.
How to prepare for a job interview at Hallmark Luxury Care Homes
✨Showcase Your Leadership Skills
As a Hospitality Services Manager, strong leadership is key. Be prepared to share examples of how you've motivated and inspired your team in previous roles. Highlight specific situations where your leadership made a positive impact on service delivery.
✨Demonstrate Financial Acumen
Since financial management is crucial for this role, come equipped with examples of how you've successfully managed budgets and identified revenue opportunities in the past. Discuss any relevant experience with forecasting results to show your capability in this area.
✨Emphasise Communication Skills
Exceptional communication is vital in this position. Prepare to discuss how you've effectively communicated with both team members and residents. Consider sharing anecdotes that illustrate your ability to build relationships and manage expectations.
✨Align with Company Values
Hallmark Luxury Care Homes values compassion and excellence. Research the company’s mission and values, and be ready to explain how your personal values align with theirs. This will demonstrate your genuine interest in becoming part of their family-oriented culture.
