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- Tasks: Lead a dedicated team to provide exceptional care and support for residents.
- Company: Join Hallmark Luxury Care Homes, a family-run provider with a big-hearted culture.
- Benefits: Competitive salary, annual reviews, career growth, and great savings on lease cars.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Registered Nurse or RMN with strong clinical skills and team leadership experience.
- Other info: Enjoy a supportive environment with continuous professional training and recognition awards.
The predicted salary is between 36000 - 60000 £ per year.
Join our Big Hearted Team as a Committed and Approachable Deputy Care Home Manager at Hallmark Luxury Care Homes! At Hallmark Luxury Care Homes, we are dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we have been committed to delivering outstanding care across all our homes in England and Wales.
As a family-run provider, we understand the importance of nurturing relationships, and that is why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.
About the Role
Working as part of a highly committed team at Hallmark, the Deputy Care Home Manager is one of the key roles within our homes and is vital support for our General Managers. As Deputy Care Home Manager, your gentle touch will put the residents' care and wellbeing at the heart of everything you do. At Hallmark, we pride ourselves on the warmth and support we provide to our residents and their families, whether through an everyday chat or just a phone call away. We like to see our residents happy and jovial and, where possible, create independence, dignity, and quality of life always in a person-centred caring and supportive environment.
As Deputy Manager, you will:
- Support with leading the wider team to ensure they are aligned with the Hallmark charter, vision and values.
- Lead care delivery in the home, to ensure continuous assessment, planning, implementation and evaluation of residents' care.
- Ensure clinical and care team are adhering to the requirements of their codes of conduct.
- Communicate effectively with team members, residents and their families.
- Have an adaptable and flexible approach to the role and nature of a care home environment.
About You
The Deputy Care Home Manager is a motivational and inspirational leader, who has the ability to motivate, engage, and exercise leadership throughout the team with an open and relaxed communication style. Naturally, we would expect the Deputy Care Home Manager to achieve a high standard of clinical care by auditing, analysing trends and directing the care team to deliver great results.
A key to success in this role is the ability to communicate with ease with CQC, Social Services and the Safeguarding teams. The ability to implement action plans for improvement and build a reputation of high-quality care delivery for the home.
Requirements:
- Registered Nurse or RMN with active NMC PIN and strong clinical skills.
- Proven experience of post-qualification practice in a health and social care setting with older people.
- Previous experience of leading a team (ideally 2 years).
- Great written and verbal skills for communication and understanding.
- Good IT skills and confidence in computer-based work.
- Be approachable to a diverse group of people and develop meaningful relationships.
What You Can Expect
- Financial Wellbeing & Security: Annual salary reviews, enrolment onto our Westfields Cash back plan, free Life Assurance Scheme, joining bonus available in some homes, refer a Friend Scheme earn up to £1000 for each successful referral, great savings on lease cars, Blue Light Card.
- Career Growth & Development: Excellent induction and continuous professional training, study support for recognised qualifications, career development pathways, recognition & appreciation, long service awards celebrating your commitment, annual Hallmark Care Awards, team empowerment days.
Clinical Deputy Manager (Cardiff) employer: Hallmark Luxury Care Homes
Contact Detail:
Hallmark Luxury Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Deputy Manager (Cardiff)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hallmark's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their Big Hearted Team.
✨Tip Number 2
Practice your communication skills! As a Deputy Care Home Manager, you'll need to communicate effectively with residents, families, and your team. Try role-playing common scenarios with a friend to boost your confidence and ensure you can convey your ideas clearly.
✨Tip Number 3
Show off your leadership style! Be ready to share examples of how you've motivated and engaged your team in the past. Highlighting your experience in leading a team will demonstrate that you’re the right fit for Hallmark’s supportive environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Clinical Deputy Manager (Cardiff)
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing exceptional care shine through. We want to see how much you value the privilege of supporting residents and their families in a nurturing environment.
Tailor Your Experience: Make sure to highlight your relevant experience in health and social care settings, especially with older people. We love seeing how your background aligns with our values and the role of Deputy Care Home Manager.
Communicate Clearly: Use clear and concise language in your application. We appreciate good written skills, so make sure your communication reflects your ability to engage effectively with team members, residents, and their families.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our Big Hearted Team!
How to prepare for a job interview at Hallmark Luxury Care Homes
✨Know the Company Inside Out
Before your interview, take some time to research Hallmark Luxury Care Homes. Understand their values, mission, and the kind of care they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Deputy Care Home Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved care delivery. Highlight how you motivated your team and ensured high standards of care.
✨Communicate with Confidence
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would handle communication with residents, families, and regulatory bodies like CQC. This will show that you can maintain the open and relaxed communication style they value.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a care home environment. Think about situations where you had to adapt quickly or implement action plans for improvement. Use the STAR method (Situation, Task, Action, Result) to structure your responses.