At a Glance
- Tasks: Lead a passionate team to deliver exceptional hospitality in a luxury care environment.
- Company: Join Hallmark Luxury Care Homes, where compassion and excellence are our core values.
- Benefits: Enjoy competitive salary, wellness perks, and industry-leading training opportunities.
- Other info: Flexible Monday to Friday schedule with occasional weekends; supportive and inclusive workplace.
- Why this job: Make a positive impact on residents' lives while advancing your career in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 28350 - 34650 £ per year.
How would you like a Hospitality Management role in a Luxury Environment, that is largely Monday to Friday working, with only weekends on a rota basis? Then join Our Team as a Hospitality Services Manager at Hallmark Luxury Care Homes!
Location: Bromsgrove / West Midlands. Type: Permanent - Full time.
At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms.
About the Role: Are you an experienced Hospitality Services Manager looking for a rewarding opportunity to make a positive impact in the lives of others? We invite you to join the Hallmark Care Homes family, where excellence and compassion are at the heart of everything we do.
Key Responsibilities:
- Inspiring Leadership: Provide strong leadership, motivation, and inspiration to our team members, ensuring they deliver outstanding hospitality services in a safe and hygienic environment.
- Environmental Standards: Uphold environmental standards by coordinating between Housekeeping, Kitchen, Laundry, Maintenance, and Care teams.
- Resident Experience: Build relationships with residents, champion their experience, and manage their expectations by taking on board their feedback.
- Financial Management: Control costs and identify revenue opportunities to ensure effective budget management.
- Collaboration: Work closely with the Head Chef and Kitchen team to ensure restaurants are presented to a five-star standard and provide exceptional service.
What We're Looking For:
- Experience: Previous experience as a Hospitality Services Manager within the hospitality sector (not necessarily healthcare).
- Financial Acumen: Experience managing budgets, revenue proposals, and forecasting results.
- Leadership Skills: Excellent leadership skills with the ability to inspire and motivate a team.
- Communication: Exceptional communication skills, both verbal and written.
Reap the Rewards:
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:
- Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
- Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
- Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
- Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
- Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team at Recruitment@hallmarkcarehomes.co.uk.
Hospitality Services Manager in Bromsgrove employer: Hallmark Luxury Care Homes
Hallmark Luxury Care Homes is an exceptional employer, offering a vibrant work culture that prioritises the well-being of both employees and residents. With competitive salaries, generous annual leave, and a commitment to professional development, you will thrive in a supportive environment while making a meaningful impact in the community of St Mellons, Cardiff. Join us at Melrose Grange Luxury Care Home and be part of a team dedicated to delivering outstanding care and building lasting relationships.
Contact Details:
Hallmark Luxury Care Homes Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Services Manager in Bromsgrove
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hallmark Luxury Care Homes. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hallmark Luxury Care Homes
Don't be shy about reaching out to Hallmark Luxury Care Homes directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Services Manager in Bromsgrove
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hallmark Luxury Care Homes and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hallmark Luxury Care Homes
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
