At a Glance
- Tasks: Welcome residents and families, ensuring a friendly dining experience.
- Company: Join Hallmark Luxury Care Homes, a family-run provider dedicated to exceptional care.
- Benefits: Competitive pay, annual reviews, joining bonus, and excellent training opportunities.
- Other info: Be part of a supportive community that values your growth and well-being.
- Why this job: Make a positive impact on residents' lives while enjoying a fulfilling work-life balance.
- Qualifications: Experience in hospitality and strong customer service skills required.
The predicted salary is between 22000 - 26000 £ per year.
If the world of hospitality is something that brings you joy, we would love to hear from you! Our Hosts are welcoming, friendly and helpful. They ensure all hospitality and dining experiences are to the highest level and enjoyable for our residents and their families. They are also focused on keeping our health and safety standards high and in line with HACCP policies and other safety measures.
Responsibilities
- Customer Service: Greeting residents and their families in a warm and friendly manner and offering refreshments. Helping residents with drinks, while also allowing them to maintain their own independence (where possible).
- Team Work: Working alongside the kitchen and lifestyles team to ensure the café is always clean and tidy and prepared for the day's events and functions.
- Health & Safety: Guaranteeing the café/dining area is clean and tidy and to the standards of food safety hygiene policies.
Requirements
If you have worked in hospitality and have a strong background in customer service, we would love for you to apply. We are looking for someone who is enthusiastic, a good communicator, confident and who will love chatting to our residents and making a positive impact on their lives.
About Hallmark Luxury Care Homes
At Hallmark Luxury Care Homes, we’re dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales. As a family-run provider, we understand the importance of nurturing relationships, and our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.
Working Pattern
The shift pattern for this role is 8am to 6pm or 8am to 2pm with alternative weekend work.
Benefits
- Competitive pay - we are proud to be a Real Living Wage Employer (or above)
- Annual salary reviews
- Joining bonus available in some homes
- Enhanced pay for working bank holidays (in care homes)
- Refer a Friend Scheme - earn up to £1000 for each successful referral
- Enrolment onto our Westfield Cash back plan
- Excellent induction and continuous professional training & career Development Pathways
- Free Nurse PIN subscription renewal & Free RCNi Nurse subscription (if required)
- Free uniform
- Free Blue Light Card
Additional Rewards
- Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
- Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
- Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
- Exclusive Perks: Embrace our rewards and discount scheme - Hallmark Rewards.
- Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
At Hallmark Luxury Care Homes, you become part of a bighearted community that supports you to thrive in your role. If you’re ready to make a positive impact and create meaningful connections with our residents, please apply and become a valued team member!
Host in Littlehampton employer: Hallmark Care Homes
At Hallmark Luxury Care Homes, we pride ourselves on being a family-run provider that values every team member as our greatest asset. Our welcoming and supportive work culture fosters personal and professional growth, offering industry-leading training and development opportunities. With competitive pay, excellent benefits, and a commitment to work-life balance, we create an environment where you can thrive while making a meaningful impact on the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Littlehampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hallmark Care Homes. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hallmark Care Homes
Don't be shy about reaching out to Hallmark Care Homes directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in Littlehampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hallmark Care Homes and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hallmark Care Homes
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
