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- Tasks: Lead hospitality services, ensuring top-notch care and a positive environment for residents.
- Company: Join Hallmark Care Homes, a family-run provider dedicated to exceptional care since 1997.
- Benefits: Enjoy competitive salary, wellness perks, and a great work-life balance with only 1 in 6 weekends.
- Why this job: Make a real impact in residents' lives while working in a supportive and values-driven team.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Open to all qualified candidates; we value diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
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Hospitality Services Manager (Bath – Midford Manor Care Home), Bath
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Client:
Hallmark Care Homes
Location:
Bath, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f88de84c0a2b
Job Views:
7
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
Job details
How would you like a Hospitality Management role that is largely Monday > Friday and only working 1 in 6 weekends !!!
Then join Our Team as a Hospitality Services Manager at Hallmark Luxury Care Homes!
Location: Bath.
Type: Permanent – Full time
At Hallmark Luxury Care Homes, we\’re dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we\’ve been committed to delivering outstanding care across all our homes in England and Wales.
As a family-run provider, we understand the importance of nurturing relationships, and that\’s why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.
About the Role:
Are you an experienced Hospitality Services Manager looking for a rewarding opportunity to make a positive impact in the lives of others? We invite you to join the Hallmark Care Homes family, where excellence and compassion are at the heart of everything we do.
As a Hospitality Services Manager, you\’ll play a pivotal role in ensuring the highest standard of hospitality services within our care home. Reporting to the General Manager, you\’ll use your expertise to supervise all aspects of hotel services, promoting a positive and supportive working environment for our team members.
Key Responsibilities:
- Inspiring Leadership: Provide strong leadership, motivation, and inspiration to our team members, ensuring they deliver outstanding hospitality services in a safe and hygienic environment.
- Environmental Standards: Uphold environmental standards by coordinating between housekeeping, laundry, maintenance, and care teams.
- Resident Experience: Build relationships with residents, champion their experience, and manage their expectations by taking on board their feedback.
- Financial Management: Control costs and identify revenue opportunities to ensure effective budget management.
- Collaboration: Work closely with the chef and kitchen team to ensure restaurants are presented to a five-star standard and provide exceptional service.
What We\’re Looking For:
- Experience: Previous experience as a Hospitality Services Manager within the hospitality sector (not necessarily healthcare).
- Qualifications: Degree or diploma in Hotel Management or equivalent.
- Financial Acumen: Experience managing budgets, revenue proposals, and forecasting results.
- Leadership Skills: Excellent leadership skills with the ability to inspire and motivate a team.
- Communication: Exceptional communication skills, both verbal and written.
Reap the Rewards:
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that\’s not all! Here\’s what else you can expect:
- Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
- Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
- Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
- Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
If you\’re ready to join a team that values excellence, compassion, and innovation in hospitality services, apply now and become part of our inclusive and empowering community at Hallmark Luxury Care Homes!
Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 18/07/2025 by TN United Kingdom
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Hospitality Services Manager (Bath - Midford Manor Care Home) employer: Hallmark Care Homes
Contact Detail:
Hallmark Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Services Manager (Bath - Midford Manor Care Home)
✨Tip Number 1
Familiarise yourself with Hallmark Care Homes' values and mission. Understanding their commitment to exceptional care and family values will help you align your responses during interviews, showcasing how your personal philosophy matches theirs.
✨Tip Number 2
Network with current or former employees of Hallmark Care Homes. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your leadership style and experience.
✨Tip Number 3
Prepare specific examples of how you've successfully managed hospitality services in previous roles. Highlighting your financial management skills and ability to inspire a team will demonstrate your suitability for the Hospitality Services Manager position.
✨Tip Number 4
Research the latest trends in hospitality and care services. Being knowledgeable about current best practices will not only impress during interviews but also show your commitment to continuous improvement in the field.
We think you need these skills to ace Hospitality Services Manager (Bath - Midford Manor Care Home)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on leadership roles and any specific achievements that demonstrate your ability to manage teams and improve service standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and care services. Mention why you want to work at Hallmark Care Homes specifically, and how your values align with theirs.
Highlight Financial Management Skills: Since the role involves budget management, be sure to include examples of your experience with financial oversight, cost control, and revenue generation in your application.
Showcase Communication Skills: Given the importance of communication in this role, provide examples in your application that demonstrate your exceptional verbal and written communication skills, particularly in a team or resident-focused environment.
How to prepare for a job interview at Hallmark Care Homes
✨Showcase Your Leadership Skills
As a Hospitality Services Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, motivating staff, and creating a positive work environment. Share specific examples of how you've inspired your team to deliver exceptional service.
✨Demonstrate Financial Acumen
Since the role involves budget management and financial oversight, be ready to talk about your experience with managing budgets, controlling costs, and identifying revenue opportunities. Highlight any relevant achievements that showcase your financial skills.
✨Emphasise Resident Experience
The job focuses on enhancing the resident experience, so think about how you can demonstrate your commitment to customer service. Prepare to share stories where you've successfully built relationships with clients or residents and how you’ve acted on their feedback.
✨Prepare for Collaboration Questions
Collaboration with kitchen and care teams is crucial in this role. Anticipate questions about how you would work with other departments to ensure high standards of service. Think of examples where teamwork led to successful outcomes in your previous roles.
