Job Title: Planning Team Leader
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Location: Woodgate Valley, Birmingham
Summary of Role
We are seeking a Planning Team Leader to oversee our Planned Preventative Maintenance (PPM) work orders, coordinate service delivery. You will lead a planning team while working closely with engineering teams to enhance report quality, asset data accuracy, and job completion efficiency.
What you will be doing
- Lead and develop a team of planners, providing guidance, support, and mentorship to ensure consistent performance and professional growth.
- Allocate workload effectively, monitor team productivity, and foster a collaborative environment that delivers exceptional service to clients and engineering teams.
- Oversee the planning of PPM and remedial works with direct labour and subcontractors, ensuring alignment with customer SLAs and contractual obligations.
- Review and approve scheduling decisions, manage resource allocation, and implement strategies to optimise completion times and service quality.
- Supervise the ordering of parts, access equipment, plant, and tools to support engineering operations.
- Ensure timely booking-in and issuance of Risk Assessments and Method Statements (RAMS) and permits where required, maintaining compliance with health and safety requirements.
- Maintain strong relationships with customers, service engineers, and internal teams through proactive communication and efficient query resolution.
- Lead monthly performance reviews, attend client calls and meetings, and represent the planning function professionally in all stakeholder interactions.
- Monitor service delivery against strict SLAs, updating customer portals and planning systems in real-time. Identify at-risk jobs, escalate concerns appropriately, and ensure corrective actions maintain service commitments.
- Oversee the raising and processing of supplier and subcontractor purchase orders, maintaining budget awareness and cost control.
- Produce monthly performance reports analysing team productivity, SLA compliance, and service quality metrics. xgikmsk Identify trends, implement process improvements, and drive continuous enhancement of planning operations and customer satisfaction. What we will need from you
- Proven experience in a planning, coordination, or supervisory role within the fire and security, sprinkler, construction, engineering, or facilities management industry
- Demonstrated ability to lead or super...
Planning Team Leader in Woodgate employer: Hall&Kay Fire Engineering
At Hall & Kay, we pride ourselves on fostering a collaborative and supportive work environment that empowers our employees to thrive. As a Sprinkler Project Manager, you will benefit from competitive salaries, generous holiday allowances, and a comprehensive benefits package, including a contributory pension scheme and private medical coverage. Our commitment to professional development ensures that you have ample opportunities for growth while working on impactful projects in the fire safety sector.
