At a Glance
- Tasks: Liaise with clients and engineers, process reports, and generate quotations.
- Company: Join a leading fire protection company in Birmingham.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and health care.
- Other info: Dynamic role with training opportunities and career growth.
- Why this job: Make a difference in fire safety while building strong relationships.
- Qualifications: Experience in fire systems or engineering, strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Woodgate Valley, Birmingham
Job Purpose
The role involves liaison between clients and field engineers, processing service reports, and generating remedial quotations.
What you will be doing
- Process and review engineer reports using Corrigo work management system
- Interpret technical reports to identify defects, faults, and compliance issues
- Diagnose problems from engineer feedback and determine appropriate remedial actions
- Raise remedial works cost estimation and quotations
- Prepare risk assessments and method statements (RAMS) for fire protection works as required
- Maintain accurate documentation and records for audit and compliance purposes
- Address client queries and concerns professionally and promptly
- Build and maintain strong working relationships with internal engineers, service team and clients.
What we’ll need from you
- Demonstrable experience working with fire sprinkler systems and fire pumps (highly desirable) or the engineering/FM industry.
- Understanding of fire protection system maintenance requirements and standards (highly desirable).
- Knowledge of health and safety requirements related to fire protection systems (highly desirable).
- Excellent computer literacy, including proficiency with work management systems (Corrigo experience advantageous)
- Strong written and verbal communication skills for client and engineer liaison (essential)
- Ability to interpret technical engineering reports and identify system faults (training will be provided) (highly desirable)
- Competent in fault diagnosis and problem-solving (training will be provided) (highly desirable)
- Capable of producing accurate cost estimates for remedial works (essential)
- Experience in preparing risk assessments and method statements (essential)
- Highly motivated with strong self‑management capabilities (essential)
- Knowledge of relevant British Standards (BS 9251, BS EN 12845, etc.) (desirable)
- Experience with other computerised maintenance management systems (CMMS) (highly desirable)
What you can expect in return
- Salary Range competitive and negotiable depending on relevant experience
- 25 days holiday plus bank holidays and option to buy 5 days
- Contributory company pension scheme
- Life Assurance
- Health care scheme
- Hours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16:00)
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
Remedials Service Co-Ordinator employer: Hall&Kay Fire Engineering
As a Sprinkler Design Engineer at H&K's London office, you will thrive in a collaborative and innovative work environment that values your expertise and contributions. The company offers competitive benefits, a strong focus on employee development, and opportunities to work on diverse projects across various sectors, ensuring a rewarding career path. With a commitment to excellence and a supportive culture, H&K is an exceptional employer for those seeking meaningful work in the engineering field.
StudySmarter Expert Advice🤫
We think this is how you could land Remedials Service Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and fire protection sectors. Attend industry events or join relevant online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience with fire sprinkler systems and any relevant projects. This will give you an edge when discussing your qualifications during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication skills. Focus on how you can effectively liaise between clients and engineers, as this is key for the Remedials Service Co-Ordinator role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Make sure to tailor your application to highlight your relevant experience and enthusiasm for the role.
We think you need these skills to ace Remedials Service Co-Ordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with fire protection systems and any relevant engineering roles. We want to see how your skills match up with what we need, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Remedials Service Co-Ordinator role. Be sure to mention your communication skills and experience with technical reports, as these are key for us.
Show Off Your Tech Skills:Since we use the Corrigo work management system, it’s a good idea to mention any experience you have with it or similar systems. If you’re not familiar, don’t worry—just highlight your computer literacy and willingness to learn!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Hall&Kay Fire Engineering
✨Know Your Stuff
Make sure you brush up on your knowledge of fire sprinkler systems and fire pumps. Familiarise yourself with the maintenance requirements and standards, as well as relevant British Standards like BS 9251 and BS EN 12845. This will show that you're serious about the role and understand the technical aspects.
✨Master the Tech
Get comfortable with the Corrigo work management system or any similar CMMS. If you can demonstrate your proficiency in these systems during the interview, it’ll give you a leg up. Consider doing a quick tutorial or two to refresh your skills before the big day.
✨Communicate Clearly
Since you'll be liaising with clients and engineers, practice your communication skills. Be ready to explain complex technical issues in simple terms. Think about examples from your past experiences where you successfully resolved client queries or concerns.
✨Show Your Problem-Solving Skills
Prepare to discuss how you've diagnosed problems and determined remedial actions in previous roles. Have specific examples ready that highlight your fault diagnosis and problem-solving capabilities. This will help illustrate your competence and readiness for the challenges of the job.
