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- Tasks: Lead a team managing commercial contracts and drive revenue growth through effective quoting.
- Company: Hall & Kay, a leader in fire protection and security solutions with 140 years of experience.
- Benefits: Competitive salary, generous holiday, pension scheme, life assurance, and health care.
- Other info: Enjoy a collaborative environment with opportunities for professional development.
- Why this job: Join a dynamic team making a real impact in fire safety and client relationships.
- Qualifications: Experience in contract management and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. With over 140 years of trading experience, we design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems.
Summary of Role
Lead and manage a specialist team responsible for commercial contract renewals, remedial quoting process and sales administration. This role ensures timely, accurate contract renewals while overseeing the development and submission of remedial work quotations to maintain client relationships and drive revenue growth.
What you will be doing
- Supervise and develop a team of contract administrators and estimators handling renewal cycles, remedial quotations and sales administration.
- Conduct performance reviews, provide coaching, and foster a collaborative environment focused on accuracy and client service excellence.
- Manage workload allocation to ensure deadlines are consistently met across multiple contracts and projects.
- Oversee the end‑to‑end renewal process for commercial service contracts, ensuring timely identification of upcoming expirations and proactive client engagement.
- Review contract terms, pricing adjustments, and scope changes.
- Coordinate with finance and operations teams to finalise renewal documentation.
- Maintain renewal tracking systems and report on pipeline status and conversion rates.
- Direct the preparation and submission of quotations for remedial, repair and additional scope work identified during service visits.
- Establish standardised quoting processes, pricing methodologies and approval workflows.
- Ensure quotations are technically accurate, commercially competitive and aligned with contract terms and client expectations.
- Oversee the processing of sales orders, prepare quotes and proposals, maintain CRM systems and sales databases, manage sales documentation and contracts, and coordinate sales meetings and presentations.
- Track sales metrics and pipeline data, generating sales reports and forecasts.
- Maintain accurate customer records, update sales tracking systems, analyse sales data for trends, manage contact lists and mailing databases, and ensure data integrity across platforms.
- Monitor pricing strategies to maintain profitability while remaining competitive.
- Track quote‑to‑conversion metrics and identify improvement opportunities.
- Collaborate with management on budget forecasting related to renewal revenue and remedial work projections.
- Implement controls to minimise pricing errors and contractual disputes.
- Serve as escalation point for complex renewal negotiations and remedial scope discussions.
- Build strong relationships with key clients to understand their evolving needs and address concerns promptly.
- Ensure high service standards that support contract retention and expansion opportunities.
- Develop and refine standard operating procedures for renewals and quoting workflows.
- Implement technology solutions and CRM tools to enhance efficiency and data accuracy.
- Generate management reports on team performance, renewal success rates and remedial work trends.
- Ensure all renewals and quotations comply with contractual obligations, company policies and regulatory requirements.
- Identify and mitigate risks related to contract terms, pricing commitments and service delivery capabilities.
What we need from you
- Comprehensive experience in contract management, commercial operations or facilities management (essential), ideally within the sprinkler industry.
- Experience in a supervisory or management position driving performance improvements and developing talent (essential).
- Strong understanding of commercial contracts, pricing structures and estimating principles.
- Proficiency in CRM systems, contract management software and Microsoft Office Suite (particularly Excel) (essential).
- Demonstrated ability to balance client needs with profitability objectives.
- Experience with negotiation and value proposition development (essential).
- Exceptional written and verbal communication skills with ability to present complex information clearly to diverse stakeholders (essential).
What you can expect in return
- Competitive and negotiable salary depending on experience.
- 25 days holiday plus bank holidays and option to buy 5 days.
- Contributory company pension scheme.
- Life assurance.
- Health care scheme.
- Hours: 36.5 hours per week (Monday to Thursday 8:45 – 16:40, Friday 8:45 – 16:00).
Please note: You will be required to undertake a right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay.
Commercial Team Manager employer: Hall&Kay Fire Engineering
Contact Detail:
Hall&Kay Fire Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Commercial Team Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Hall & Kay thoroughly. Understand their services, values, and recent projects. This will help us tailor your responses and show that you’re genuinely interested in the company and the role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in contract management and team leadership. Highlight specific achievements that demonstrate your ability to drive performance improvements and manage client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Commercial Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Team Manager. Highlight your experience in contract management and team leadership, and don’t forget to mention any relevant skills with CRM systems and Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Hall & Kay. Share specific examples of how you've driven performance improvements and built strong client relationships in the past.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well to demonstrate your ability to present complex information effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hall&Kay Fire Engineering
✨Know Your Contracts
Make sure you brush up on your knowledge of commercial contracts and pricing structures. Be ready to discuss how you've managed contract renewals in the past and any challenges you've faced. This will show that you understand the core of the role and can hit the ground running.
✨Showcase Your Leadership Skills
As a Commercial Team Manager, you'll be leading a team. Prepare examples of how you've developed talent and driven performance improvements in previous roles. Highlight your coaching style and how you foster collaboration within your team.
✨Be Data Savvy
Familiarise yourself with CRM systems and data analysis, especially in relation to sales metrics and pipeline tracking. Be prepared to discuss how you've used data to make informed decisions and improve processes in your previous positions.
✨Communicate Clearly
Exceptional communication skills are essential for this role. Practice explaining complex information in a straightforward manner. You might be asked to present a scenario or solution during the interview, so being clear and concise will set you apart.