At a Glance
- Tasks: Liaise with clients and engineers, process reports, and generate quotations.
- Company: Join a leading fire protection company in Birmingham.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and health care.
- Other info: Dynamic role with opportunities for growth and professional development.
- Why this job: Make a difference in fire safety while developing your skills.
- Qualifications: Experience in fire systems or engineering is a plus; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Location: Woodgate Valley, Birmingham
Job Purpose
The role involves liaison between clients and field engineers, processing service reports, and generating remedial quotations.
What you will be doing
- Process and review engineer reports using Corrigo work management system
- Interpret technical reports to identify defects, faults, and compliance issues
- Diagnose problems from engineer feedback and determine appropriate remedial actions
- Raise remedial works cost estimation and quotations
- Prepare risk assessments and method statements (RAMS) for fire protection works as required
- Maintain accurate documentation and records for audit and compliance purposes
- Address client queries and concerns professionally and promptly
- Build and maintain strong working relationships with internal engineers, service team and clients.
What we’ll need from you
- Demonstrable experience working with fire sprinkler systems and fire pumps (highly desirable) or the engineering/FM industry.
- Understanding of fire protection system maintenance requirements and standards (highly desirable).
- Knowledge of health and safety requirements related to fire protection systems (highly desirable).
- Excellent computer literacy, including proficiency with work management systems (Corrigo experience advantageous)
- Strong written and verbal communication skills for client and engineer liaison (essential)
- Ability to interpret technical engineering reports and identify system faults (training will be provided) (highly desirable)
- Competent in fault diagnosis and problem-solving (training will be provided) (highly desirable)
- Capable of producing accurate cost estimates for remedial works (essential)
- Experience in preparing risk assessments and method statements (essential)
- Highly motivated with strong self‑management capabilities (essential)
- Knowledge of relevant British Standards (BS 9251, BS EN 12845, etc.) (desirable)
- Experience with other computerised maintenance management systems (CMMS) (highly desirable)
What you can expect in return
- Salary Range competitive and negotiable depending on relevant experience
- 25 days holiday plus bank holidays and option to buy 5 days
- Contributory company pension scheme
- Life Assurance
- Health care scheme
- Hours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16:00)
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
Remedials Service Co-Ordinator in Birmingham employer: Hall&Kay Fire Engineering
Contact Detail:
Hall&Kay Fire Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remedials Service Co-Ordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and fire protection sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online forums to get your name out there.
✨Tip Number 2
Prepare for those interviews! Research common questions related to fire protection systems and be ready to discuss your experience with them. We recommend practising your responses with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! If you have experience with Corrigo or other CMMS, make sure to highlight that in conversations. We want to see how you can bring value to the team, so don’t hold back on sharing your technical know-how.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little courtesy can make a big difference in landing that job!
We think you need these skills to ace Remedials Service Co-Ordinator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire protection systems and any relevant engineering roles. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Remedials Service Co-Ordinator role. Be sure to mention your communication skills and experience with technical reports, as these are key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed problems and provided solutions in past roles. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hall&Kay Fire Engineering
✨Know Your Stuff
Make sure you brush up on your knowledge of fire sprinkler systems and fire pumps. Familiarise yourself with the maintenance requirements and standards, as well as relevant British Standards like BS 9251 and BS EN 12845. This will show that you're serious about the role and understand the technical aspects.
✨Master the Tech
Get comfortable with the Corrigo work management system before your interview. If you have experience with other CMMS, be ready to discuss how those skills can transfer. Being tech-savvy will give you an edge and demonstrate your ability to adapt quickly.
✨Communicate Clearly
Since you'll be liaising with clients and engineers, practice your communication skills. Be prepared to explain complex technical issues in simple terms. Think of examples where you've successfully resolved client queries or concerns to showcase your interpersonal skills.
✨Showcase Problem-Solving Skills
Prepare to discuss specific instances where you've diagnosed problems and proposed effective remedial actions. Highlight your ability to interpret technical reports and how you've used that information to make informed decisions. This will illustrate your competency in fault diagnosis and problem-solving.