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- Tasks: Lead and innovate billing operations while developing high-performing teams.
- Company: Join Hall & Kay, a people-focused company committed to teamwork and safety.
- Benefits: Enjoy competitive salary, generous holiday, pension scheme, and health care.
- Why this job: Make a real impact in billing while driving improvements and efficiencies.
- Qualifications: Proven experience in billing, compliance knowledge, and leadership skills required.
- Other info: Dynamic culture promoting equality and innovation in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
This is a pivotal role overseeing our regional and national billing team across the UK. The person will help create and deliver strategic direction for all billing operations, ensuring our processes are efficient, accurate, compliant and targets are met, whilst developing high performing teams and driving constant improvements and efficiencies. This person will oversee a small internal team and ensure companywide billing requirements are achieved.
What you will be doing:
- Leading the Billing function and setting strategic goals and operational priorities
- Drive process improvements and automation initiatives to streamline billing operations
- Develop and implement Billing SOP, international billing policies, procedures and best practices
- Monitoring performance metrics, driving improvements, and delivering on KPIs to the National Service Director
- Liaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboarding
- Ensure compliance with global VAT Laws, International invoicing requirements by country, account rules and international financial controls and billing practices
- Monitor, strategize and reduce Work in Progress across the business, work with key stakeholders across National Accounts to ensure we are always assessing and progressing billing opportunities in good timescales
- Collaborate with finance, compliance and legal operations teams to support audits and internal reporting requirements
- Responsible for leading the monthly billing process across the team
- Responsible for overall billing communication, keeping the UK team and key stakeholders up to date with all necessary information
- Direct management of 5 Team Leads
What we will need from you:
- Comprehensive and proven experience in a similar role ideally within the Fire Engineering sector or Engineering sector
- Knowledge of regulatory compliance including international legal billing standards, VAT and Accounts rules (essential)
- Ideally, experienced in helping develop and lead a transformational billing function (essential)
- Experience across multiple billing platforms (essential), advantageous if including EvoMx, Corrigo
- A proactive approach and will be committed to delivering internal and external customer service excellence (essential)
What you can expect in return:
- Competitive and negotiable salary depending on experience
- 25 days holiday plus bank holidays and option to buy 5 days
- Contributory company pension scheme
- Life Assurance
- Health care scheme
- Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
Our Commitment: We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice – whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.
Billing Manager in Bartley Green employer: Hall&Kay Fire Engineering
Contact Detail:
Hall&Kay Fire Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Manager in Bartley Green
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their billing processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table and how you can help improve their billing operations. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Billing Manager in Bartley Green
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Manager role. Highlight your experience in billing operations, compliance, and team leadership. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you’ve improved processes or driven efficiencies in previous roles. We love numbers that tell a story!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your background makes you the perfect fit. We want to feel your enthusiasm for joining our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Hall&Kay Fire Engineering
✨Know Your Billing Basics
Make sure you brush up on your knowledge of international billing standards, VAT laws, and compliance regulations. Being able to discuss these topics confidently will show that you’re not just familiar with the basics but also understand their importance in the role.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led teams in the past. Highlight any transformational initiatives you've implemented and how they improved efficiency or performance.
✨Prepare for Process Improvement Discussions
Think about specific process improvements or automation initiatives you've driven in previous roles. Be ready to discuss how you identified inefficiencies and what steps you took to streamline operations, as this is a key part of the job.
✨Engage with Real Scenarios
Anticipate questions about how you would handle client billing queries or onboarding processes. Prepare some real-life scenarios where you resolved issues effectively, demonstrating your proactive approach and commitment to customer service excellence.
