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- Tasks: Manage customer repair requests and ensure excellent service daily.
- Company: Join Halliwell Jones, a family-owned business with 30+ years in the automotive industry.
- Benefits: Enjoy a collaborative work environment and opportunities for career growth.
- Why this job: Be part of a dynamic team that values customer relationships and teamwork.
- Qualifications: Customer service skills and administrative experience are essential.
- Other info: Apply via CV or connect on LinkedIn to shape the future together!
The predicted salary is between 28800 - 43200 £ per year.
Halliwell Jones, a family-owned business with over 30 years of experience, is proud to represent the prestigious BMW, MINI, and Motorrad brands. With state-of-the-art centres in Chester, North Wales, Warrington, Wilmslow, and Southport, we are dedicated to providing exceptional service to our customers while creating a dynamic and collaborative environment for our team.
We are seeking a full time Wheel Centre Administrator to join our team onsite in Warrington. You will efficiently handle customer repair requests, confirming pricing and payment methods, while ensuring top-notch customer service. Collaborating with the Wheel Centre Supervisor, you will help organise the workshop to maximise capacity and staff utilisation. The role also involves following up on enquiries to convert them into jobs and actively prospecting to maintain and grow the Wheel Centre's workload. Building strong relationships with internal departments, trade businesses, and retail customers will be key to your success in this position.
Skills
- Knowledge of Drive invoicing processes
- Exceptional customer service and organisational skills
- Experience in cash credit control management
- Excellent administrative and record-keeping skills
- Ability to work efficiently under pressure and meet tight deadlines
- Collaborative team player with the ability to contribute to a team environment
Looking to take your career to the next level? We’d love to hear from you! Send your CV to recruitment@halliwelljones.co.uk or connect with us on LinkedIn. Let’s shape the future together!
Wheel Administrator employer: Halliwell Jones
Contact Detail:
Halliwell Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wheel Administrator
✨Tip Number 1
Familiarise yourself with the Drive invoicing processes, as this knowledge will be crucial in your role. Consider reaching out to current or former employees on LinkedIn to gain insights into their experiences and any tips they might have.
✨Tip Number 2
Showcase your exceptional customer service skills during any interactions you have with the team. Whether it's through a phone call or an informal chat, demonstrating your ability to connect with customers can set you apart from other candidates.
✨Tip Number 3
Highlight your organisational skills by discussing how you've managed multiple tasks or projects in previous roles. Be prepared to give examples of how you prioritised work under pressure, as this will resonate well with the hiring team.
✨Tip Number 4
Emphasise your collaborative nature by mentioning any past experiences where teamwork led to successful outcomes. This is particularly important for the Wheel Centre Administrator role, as building relationships with various departments is key.
We think you need these skills to ace Wheel Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Wheel Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully handled customer requests or managed administrative tasks in the past, showcasing your ability to thrive under pressure.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Halliwell Jones
✨Know Your Customer Service Skills
Since the role requires exceptional customer service, be prepared to discuss your previous experiences. Think of specific examples where you successfully handled customer queries or complaints, showcasing your ability to maintain a positive relationship.
✨Familiarise Yourself with Drive Invoicing Processes
Understanding the invoicing processes is crucial for this position. Brush up on any relevant knowledge you have about invoicing systems and be ready to explain how you would handle pricing and payment confirmations during the interview.
✨Demonstrate Organisational Skills
The job involves managing repair requests and workshop organisation. Prepare to share examples of how you've effectively organised tasks in previous roles, especially under pressure, to illustrate your ability to maximise capacity and staff utilisation.
✨Show Your Team Spirit
As a collaborative team player, it's important to convey your ability to work well with others. Think of instances where you contributed to a team project or helped colleagues achieve their goals, and be ready to discuss these during your interview.
