Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service requests and ensure customer satisfaction in a fast-paced environment.
- Company: Join Halliwell Jones, a family-owned business with over 30 years of experience in BMW and MINI.
- Benefits: Enjoy a positive team atmosphere and opportunities for career advancement.
- Why this job: Be part of a dynamic team that values excellent service and customer relationships.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Eager learners who thrive in teamwork will excel in this role.
The predicted salary is between 24000 - 36000 £ per year.
Halliwell Jones, a family-owned business with more than 30 years of experience, is proud to represent the iconic BMW, MINI, and Motorrad brands. Our modern centres in Chester, North Wales, Warrington, Wilmslow, and Southport are committed to delivering exceptional customer service, while creating a positive and cooperative atmosphere for our team.
Halliwell Jones is seeking a customer-focused Service Advisor to join our Wilmslow centre. This full-time, onsite role involves managing service and repair requests efficiently while ensuring outstanding customer satisfaction. Responsibilities include:
- Scheduling workshop operations
- Maintaining strong customer relationships
- Promoting additional products and services
- Providing clear updates on vehicle progress
- Explaining and issuing Vehicle Health Check reports
Strong organisational and communication skills are essential for success in this fast-paced role. If you’re passionate about delivering excellent service and thrive in a dynamic team, we’d love to hear from you.
Skills:
- Excellent customer service and communication skills
- Passion for customer service and BMW products
- Strong interpersonal, presentation, and organisational skills
- Independent, dynamic, and team-oriented
- Eager to learn and stay updated on products
- Proficient in MS Office and Google Drive
Looking to advance your career? We’d love to connect! Send your CV to recruitment@halliwelljones.co.uk or reach out to us on LinkedIn. Let’s shape the future together!
Service Advisor employer: Halliwell Jones
Contact Detail:
Halliwell Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with BMW, MINI, and Motorrad products. Understanding the features and benefits of these brands will not only help you in conversations with customers but also demonstrate your passion for the products during your interactions with the hiring team.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This can help you prepare for the types of customer interactions you might face as a Service Advisor, allowing you to showcase your ability to handle queries and provide updates effectively.
✨Tip Number 3
Network with current employees at Halliwell Jones through LinkedIn or local events. Building connections can give you insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Stay updated on the latest trends in customer service and automotive technology. Showing that you are proactive about learning can set you apart from other candidates and demonstrate your commitment to providing exceptional service.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your customer service experience, communication skills, and any relevant automotive knowledge. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and BMW products. Mention specific examples of how you've successfully managed customer relationships or resolved issues in previous roles to illustrate your fit for the position.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.
How to prepare for a job interview at Halliwell Jones
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Halliwell Jones' commitment to outstanding service.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisational abilities, be prepared to discuss how you manage multiple tasks effectively. You could mention tools or methods you use to stay organised, especially in a fast-paced environment like a service centre.
✨Familiarise Yourself with BMW Products
Take some time to learn about BMW, MINI, and Motorrad products before the interview. Being knowledgeable about their features and benefits will not only impress your interviewers but also show your genuine interest in the brand.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you understand more about the team dynamics and expectations at Halliwell Jones.
