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- Tasks: Join us as a Parts Advisor, meeting customer needs and driving parts sales.
- Company: Halliwell Jones is a family-owned business with 30 years of experience in BMW and MINI.
- Benefits: Enjoy excellent benefits and a supportive team environment.
- Why this job: Be part of a trusted brand, enhance customer satisfaction, and grow your skills.
- Qualifications: Experience with BMW or prestige vehicles and strong communication skills are essential.
- Other info: Ready to start an exciting journey? Send your CV or connect on LinkedIn!
The predicted salary is between 30000 - 42000 £ per year.
Halliwell Jones is a trusted, family-owned business with over 30 years of experience representing the BMW, MINI, and Motorrad brands. With dealerships in Chester, North Wales, Warrington, Wilmslow, and Southport, we are committed to delivering outstanding customer service while offering excellent benefits to our valued team members.
We are looking for a full-time candidate to join our team at Chester as a Parts Advisor. The role involves meeting all customer requirements and driving growth across all aspects of the parts business through direct selling. You will be expected to have a comprehensive understanding of all procedures within the Parts Department and ensure that these are followed consistently to maintain a high standard of service. Your contributions will be key to enhancing customer satisfaction and expanding the parts business.
Skills:
- Parts experience with BMW or a prestige centre
- Strong vehicle knowledge, particularly with BMW or a prestige centre
- Excellent communication and customer liaison skills
- Experience reporting to Senior Managers and Heads of Business
- Ability to professionally communicate the company’s products and services
- Strong attention to detail
- Ability to work well under pressure and meet tight deadlines
- Team player with the ability to use initiative
- Computer literate, including proficiency in Word packages and Drive
Ready to be part of our team? We’d love to hear from you!
Parts Advisor employer: Halliwell Jones
Contact Detail:
Halliwell Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the BMW and MINI brands, as well as their parts systems. Understanding the specific products and services offered will help you communicate effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves direct selling and enhancing customer satisfaction, think of examples from your past experiences where you successfully resolved customer issues or improved their experience.
✨Tip Number 3
Network with current or former employees of Halliwell Jones on LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Parts Advisor position.
✨Tip Number 4
Prepare to discuss how you handle pressure and tight deadlines. Think of specific instances where you successfully managed multiple tasks in a fast-paced environment, as this is crucial for the Parts Advisor role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Parts Advisor position. Tailor your application to highlight your relevant experience and how it aligns with the role.
Highlight Relevant Experience: Emphasise any previous experience you have in parts advising, particularly with BMW or other prestige brands. Use specific examples to demonstrate your vehicle knowledge and customer service skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your work history, skills, and achievements. Focus on your communication abilities and attention to detail, as these are crucial for the role.
Personalise Your Cover Letter: Write a tailored cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work at Halliwell Jones and how you can contribute to their commitment to outstanding customer service.
How to prepare for a job interview at Halliwell Jones
✨Know Your Products
Familiarise yourself with the BMW and MINI parts catalogues. Being able to discuss specific parts and their functions will demonstrate your expertise and passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or complaints in the past. Highlighting your communication skills and ability to enhance customer satisfaction will be crucial.
✨Demonstrate Team Spirit
Be ready to discuss how you work well within a team. Share experiences where you collaborated with colleagues to achieve common goals, as teamwork is essential in this role.
✨Prepare for Technical Questions
Expect questions about vehicle knowledge and parts procedures. Brush up on your technical knowledge and be prepared to explain how you would handle specific scenarios related to parts advising.
