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- Tasks: Join us as a Parts Advisor, meeting customer needs and driving parts sales.
- Company: Halliwell Jones is a family-owned business with over 30 years of experience in the automotive industry.
- Benefits: Enjoy excellent benefits and a supportive team environment.
- Why this job: Be part of a trusted brand, enhance customer satisfaction, and grow your skills in a dynamic setting.
- Qualifications: Experience with BMW or prestige vehicles, strong communication skills, and attention to detail required.
- Other info: Ready to kickstart your career? Send your CV to us today!
The predicted salary is between 28800 - 43200 £ per year.
Halliwell Jones is a trusted, family-owned business with over 30 years of experience representing the BMW, MINI, and Motorrad brands. With dealerships in Chester, North Wales, Warrington, Wilmslow, and Southport, we are committed to delivering outstanding customer service while offering excellent benefits to our valued team members.
We are looking for a full-time candidate to join our team at Chester as a Parts Advisor. The role involves meeting all customer requirements and driving growth across all aspects of the parts business through direct selling. You will be expected to have a comprehensive understanding of all procedures within the Parts Department and ensure that these are followed consistently to maintain a high standard of service. Your contributions will be key to enhancing customer satisfaction and expanding the parts business.
Skills:
- Parts experience with BMW or a prestige centre
- Strong vehicle knowledge, particularly with BMW or a prestige centre
- Excellent communication and customer liaison skills
- Experience reporting to Senior Managers and Heads of Business
- Ability to professionally communicate the company’s products and services
- Strong attention to detail
- Ability to work well under pressure and meet tight deadlines
- Team player with the ability to use initiative
- Computer literate, including proficiency in Word packages and Drive
Ready to be part of our team? We’d love to hear from you! Send your CV to recruitment@halliwelljones.co.uk or connect with us on LinkedIn. Let’s start this exciting journey together!
Locations
Parts Advisor employer: Halliwell Jones
Contact Detail:
Halliwell Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the BMW and MINI brands, as well as their parts systems. Understanding the specific products and services offered will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Network with current or former employees of Halliwell Jones on LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Parts Advisor role.
✨Tip Number 3
Prepare to discuss your previous experience in parts advising or related roles. Be ready to share specific examples of how you've contributed to customer satisfaction and sales growth, as this will showcase your ability to meet the demands of the position.
✨Tip Number 4
Demonstrate your computer literacy by being familiar with relevant software and tools used in the automotive industry. Highlighting your proficiency in Word packages and any specific parts management systems can set you apart from other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Parts Advisor role at Halliwell Jones. Familiarise yourself with the key responsibilities and required skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly any parts experience with BMW or a prestige centre. Emphasise your vehicle knowledge and customer service skills to align with what they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of Halliwell Jones' commitment to customer service. Mention specific examples of how your skills can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Parts Advisor role.
How to prepare for a job interview at Halliwell Jones
✨Know Your Products
Familiarise yourself with the BMW and MINI parts catalogues. Being able to discuss specific parts and their functions will demonstrate your expertise and passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or complaints in the past. Highlighting your communication skills and ability to enhance customer satisfaction will be crucial.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share experiences where you've collaborated with colleagues to achieve common goals, as teamwork is essential in this role.
✨Prepare for Technical Questions
Expect questions that assess your vehicle knowledge, particularly regarding BMW or prestige vehicles. Brush up on technical terms and common issues to show your competence in the field.
