At a Glance
- Tasks: Lead a dynamic sales team to achieve targets and deliver exceptional customer experiences.
- Company: Join Halliwell Jones, a friendly, family-run business with a supportive culture.
- Benefits: Enjoy 22 days holiday, a birthday off, and access to a new car at reduced cost.
- Other info: Exciting opportunity for ambitious individuals ready to grow and succeed.
- Why this job: Drive your career forward in a modern facility with expert training and clear progression.
- Qualifications: Strong customer service skills, attention to detail, and ability to work under pressure.
The predicted salary is between 30000 - 40000 € per year.
About the role:
Accelerate Your Career with Halliwell Jones (North Wales) Ltd. Are you ready to take your career to the next level and drive success? We have an exciting opening for a passionate and results‑driven BMW & MINI Used Car Retail Sales Manager to become part of the team at Halliwell Jones (North Wales) Ltd in Llandudno. If you are motivated by achieving targets and take pride in leading a team to deliver exceptional customer experiences, this role is for you. We are looking for forward‑thinking individuals who thrive on building strong relationships and providing a premium personalised approach. At Halliwell Jones, we believe outstanding service is at the heart of everything we do.
As a BMW & MINI Used Car Retail Sales Manager, you will support the sales team to hit targets, delight customers, drive retention, and stay fully compliant.
- Time to Unwind – Enjoy 22 days’ holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
- Drive the brand – Access to a new car at a reduced cost through our salary‑sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
- Work Where People Matter – A friendly, family‑run business with a supportive team culture
- Expert Training – Specialist development with BMW UK to keep your skills sharp
- Grow With Us – Ongoing learning and a clear path to progression
- Enjoy Your Environment – Work in a modern, high‑spec facility designed for excellence
- Security and Peace of Mind – Benefit from our Life Assurance Scheme
Your Responsibilities:
- Manage profitability, finance administration, and customer enquiries for BMW & MINI vehicle sales, ensuring effective dealership support.
- Achieve agreed targets for used car sales, finance income, and profit‑generating products within operating guidelines.
- Maintain and update the CRM Portal daily, allocating settlement requests and end‑of‑terms to Sales Executives in consultation with Sales Managers.
- Support the enquiry management and retention processes, ensuring procedures are followed in the absence of the Sales Manager.
- Maintain accurate sales, finance, and CRM records, ensuring all paperwork and financial documentation is completed correctly and on time.
- Deliver excellent customer service, resolving queries and complaints professionally.
- Ensure compliance with FCA requirements, financial regulations, and dealership procedures.
What we're looking for:
- Knowledge of financial packages, accessories and insurance products.
- Excellent customer service and organisation skills.
- Excellent communication and administrative skills.
- Reliable and focussed.
- Excellent attention to detail.
- Ability to work well under pressure and to tight deadlines.
- Ability to work within a team environment.
- Ability to use own initiative.
- Experience communicating with Senior Management.
- Ability to work weekends and bank holidays.
- Knowledge of Drive and Word package IT experience.
Take the wheel of your career with Halliwell Jones and drive towards new opportunities in a role that rewards dedication and passion. We are excited to welcome ambitious individuals ready to grow and succeed with us. Start your journey!
BMW & MINI Used Car Retail Sales Manager (North Wales) in Llandudno employer: Halliwell Jones Group
Halliwell Jones (North Wales) Ltd is an exceptional employer that prioritises employee well-being and professional growth. With a supportive, family-run culture, employees enjoy generous holiday allowances, access to a reduced-cost car scheme, and expert training from BMW UK, all within a modern facility designed for excellence. Join us in Llandudno, where your career can accelerate alongside a passionate team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land BMW & MINI Used Car Retail Sales Manager (North Wales) in Llandudno
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to BMW and MINI. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching Halliwell Jones and understanding their values. Be ready to discuss how your experience aligns with their focus on exceptional customer service and team collaboration.
✨Tip Number 3
Showcase your passion for cars and sales during interviews. Share specific examples of how you've driven sales in the past and how you can bring that energy to the BMW & MINI Used Car Retail Sales Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Halliwell Jones family.
We think you need these skills to ace BMW & MINI Used Car Retail Sales Manager (North Wales) in Llandudno
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the BMW & MINI brand shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about driving success in this role.
Tailor Your CV:Make sure your CV is tailored to highlight your experience in sales and customer service. We love seeing how your skills align with our values, so don’t be shy about showcasing your achievements and how they relate to the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience. Avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Halliwell Jones Group
✨Know Your Stuff
Before the interview, make sure you’re well-versed in BMW and MINI products, as well as the latest trends in the used car market. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Showcase Your Leadership Skills
As a Retail Sales Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to achieve targets and deliver exceptional customer experiences.
✨Demonstrate Customer-Centric Thinking
Since outstanding service is key at Halliwell Jones, think of specific instances where you went above and beyond for customers. Be ready to discuss how you handle complaints and ensure customer satisfaction, as this will highlight your commitment to service excellence.
✨Be Ready for Compliance Questions
Familiarise yourself with FCA requirements and financial regulations relevant to the automotive industry. Be prepared to discuss how you ensure compliance in your previous roles, as this will demonstrate your reliability and attention to detail.
