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For Companies At a Glance
- Tasks: Be the go-to person for customer orders and manage shipping processes globally.
- Company: Join a leading provider in the global energy industry with a focus on innovation.
- Benefits: Competitive pay, career development opportunities, and a commitment to employee growth.
- Other info: Work in a supportive environment that values health, safety, and continuous improvement.
- Why this job: Make a real impact in a dynamic role while enhancing your skills in customer service.
- Qualifications: Experience in import/export and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.
Job Duties
- Main contact for customer/location for all Pass Thru/Purchase items placed on Plants.
- Carry out import/export function for collection and delivery of materials and shipping to a global customer based ensuring export compliance laws/procedures are followed.
- Manage Pass Thru/Purchased orders for all Locations including liaising with Procurement to ensure parts received as required from Vendors.
- Perform the shipping of goods via SAP process.
- Exporting goods to customers complying with export control.
- Contacting freight forwarders to arrange shipments.
- Monthly customs duty reporting.
- Upkeep of all mandatory files for audit.
- Actively participates in the company’s Health and Safety Policy.
- Participates and implements processes that improve Service Quality.
Experience
- Import/export experience
- Customer services
Knowledge / Skills
- Knowledge of shipping processes
- Computer literate
- Good communication skills
- Experience in continuous improvements
- Ability to be flexible when required specifically at month end
Location: Simpson Road, Arbroath, Angus, DD11 2NJ, United Kingdom
Qualifications: Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Customer Service Specialist employer: Halliburton
Contact Detail:
Halliburton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As a Customer Service Specialist, clear and effective communication is key. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on the challenges ahead.
We think you need these skills to ace Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your import/export experience and customer service skills to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to work with us at StudySmarter. Share your passion for innovation and how you can contribute to improving service quality in our team.
Showcase Your Communication Skills: Since good communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to impress us right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Halliburton
✨Know Your Stuff
Make sure you brush up on your knowledge of shipping processes and import/export regulations. Familiarise yourself with the specific duties mentioned in the job description, like managing orders and liaising with procurement. This will show that you're not just interested in the role but also prepared for it.
✨Show Off Your Communication Skills
As a Customer Service Specialist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've effectively communicated with customers or colleagues in the past, especially in challenging situations.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a shipment delay or a customer complaint. Think through potential scenarios beforehand and have a few strategies ready to demonstrate your problem-solving skills and flexibility.
✨Highlight Continuous Improvement
Since the role involves improving service quality, be prepared to discuss any past experiences where you contributed to process improvements. Share specific examples of how you identified issues and implemented solutions, showing that you're proactive and committed to excellence.