Customer Service Specialist in Arbroath
Customer Service Specialist

Customer Service Specialist in Arbroath

Arbroath Full-Time 30000 - 40000 £ / year (est.) No home office possible
Halliburton

At a Glance

  • Tasks: Be the go-to person for customer orders and manage shipping processes.
  • Company: Join a leading global energy provider focused on innovation and growth.
  • Benefits: Competitive pay, career development, and a supportive work environment.
  • Other info: Flexible working environment with opportunities for continuous improvement.
  • Why this job: Make a real impact in a dynamic role with global reach.
  • Qualifications: Experience in customer service and import/export processes.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties:

  • Main contact for customer/location for all Pass Thru/Purchase items placed on Plants.
  • Carry out import/export function for collection and delivery of materials and shipping to a global customer based ensuring export compliance laws/procedures are followed.
  • Manage Pass Thru/Purchased orders for all Locations including liaising with Procurement to ensure parts received as required from Vendors.
  • Perform the shipping of goods via SAP process.
  • Exporting goods to customers complying with export control.
  • Contacting freight forwarders to arrange shipments.
  • Monthly customs duty reporting.
  • Upkeep of all mandatory files for audit.
  • Actively participates in the company’s Health and Safety Policy.
  • Participates and implements processes that improve Service Quality.

Experience:

  • Import/export experience
  • Customer services

Knowledge / Skills:

  • Knowledge of shipping processes
  • Computer literate
  • Good communication skills
  • Experience in continuous improvements
  • Ability to be flexible when required specifically at month end

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location: Simpson Road, Arbroath, Angus, DD11 2NJ, United Kingdom

Job Details:

  • Requisition Number: 207621
  • Experience Level: Experienced Hire
  • Job Family: Manufacturing & Supply Chain
  • Product Service Line: Supply Chain Mgmt
  • Full Time / Part Time: Full-time

Compensation Information:

Compensation is competitive and commensurate with experience.

Customer Service Specialist in Arbroath employer: Halliburton

At Halliburton, we pride ourselves on being a leading employer in the global energy sector, offering our Customer Service Specialists a dynamic work environment in Arbroath. Our commitment to employee development is reflected in our robust training programmes and career advancement opportunities, ensuring that you can grow alongside us. With a strong focus on innovation and a culture that values safety and quality, you'll find meaningful work that makes a real impact.
Halliburton

Contact Detail:

Halliburton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Specialist in Arbroath

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers, showcasing your skills and experiences relevant to the Customer Service Specialist role.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Customer Service Specialist in Arbroath

Customer Service
Import/Export Experience
Knowledge of Shipping Processes
SAP
Communication Skills
Continuous Improvement
Flexibility
Attention to Detail
Health and Safety Compliance
Audit Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your import/export experience and customer service skills to show us you're the right fit for the role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to work with StudySmarter and how you can contribute to our team. Be genuine and let your personality shine through!

Showcase Your Communication Skills: Since good communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we love a bit of personality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Halliburton

✨Know Your Stuff

Make sure you brush up on your import/export knowledge and shipping processes. Familiarise yourself with the specific duties mentioned in the job description, like managing orders and liaising with procurement. This will show that you're not just interested in the role but also understand what it entails.

✨Show Off Your Communication Skills

As a Customer Service Specialist, communication is key. Prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about times when you resolved issues or improved service quality, as these will resonate well with the interviewers.

✨Be Ready for Flexibility Questions

Since the role requires flexibility, especially at month-end, be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific instances where you had to pivot quickly and how you managed to keep everything on track.

✨Emphasise Continuous Improvement

The company values continuous improvement, so come armed with ideas or examples of how you've contributed to process enhancements in your past roles. This could be anything from streamlining a shipping process to improving customer feedback mechanisms.

Customer Service Specialist in Arbroath
Halliburton
Location: Arbroath

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