Customer Service Specialist

Customer Service Specialist

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Halliburton Energy Services

At a Glance

  • Tasks: Be the go-to person for customer orders and manage shipping processes.
  • Company: Join a leading global energy provider focused on innovation and growth.
  • Benefits: Competitive pay, career development, and a commitment to employee empowerment.
  • Other info: Embrace a culture of safety and quality in a supportive team.
  • Why this job: Make a real impact in a dynamic environment while enhancing your skills.
  • Qualifications: Experience in shipping processes and a knack for continuous improvement.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties

  • Main contact for customer/location for all Pass Thru/Purchase items placed on Plants.
  • Carry out import/export function for collection and delivery of materials and shipping to a global customer based ensuring export compliance laws/procedures are followed.
  • Manage Pass Thru/Purchased orders for all Locations including liaising with Procurement to ensure parts received as required from Vendors.
  • To perform the shipping of goods via SAP process.
  • Exporting goods to customers complying with export control.
  • Contacting freight forwarders to arrange shipments.
  • Monthly customs duty reporting.
  • Upkeep of all mandatory files for audit.
  • Actively participates in the company’s Health and Safety Policy.
  • Participates and implements processes that improve Service Quality.

Knowledge/Skills

  • Knowledge of shipping processes.
  • Experience in continuous improvements.
  • Ability to be flexible when required specifically at month end.

Qualifications

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location: Simpson Road, Arbroath, Angus, DD11 2NJ, United Kingdom

Requisition Number: 207621

Experience Level: Experienced Hire

Job Family: Manufacturing

Customer Service Specialist employer: Halliburton Energy Services

At Halliburton, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Arbroath that fosters innovation and personal growth. Our commitment to employee development is reflected in our comprehensive training programmes and opportunities for career advancement, all while ensuring a supportive culture that prioritises health and safety. Join us to be part of a global leader in the energy industry, where your contributions are valued and rewarded.
Halliburton Energy Services

Contact Detail:

Halliburton Energy Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Specialist

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This will help you stand out as someone who’s genuinely interested in being part of the team.

✨Tip Number 3

Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Customer Service Specialist

Customer Service Skills
Knowledge of Shipping Processes
Import/Export Compliance
SAP
Procurement Liaison
Freight Forwarding Coordination
Customs Duty Reporting
Audit File Management
Health and Safety Policy Awareness
Service Quality Improvement
Flexibility
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Specialist role. Highlight any relevant shipping processes or customer service experience to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join StudySmarter and how your background aligns with our mission. Be genuine and let your personality come through.

Showcase Your Flexibility: Since flexibility is key, especially at month-end, share examples in your application where you've adapted to changing situations. We love seeing candidates who can think on their feet!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Halliburton Energy Services

✨Know Your Shipping Processes

Make sure you brush up on your knowledge of shipping processes and export compliance laws. Being able to discuss these topics confidently will show that you're serious about the role and understand the key responsibilities.

✨Demonstrate Flexibility

Since flexibility is crucial, especially at month-end, prepare examples from your past experiences where you had to adapt quickly to changing situations. This will highlight your ability to handle pressure and meet deadlines.

✨Showcase Continuous Improvement Mindset

Think of specific instances where you've contributed to process improvements in previous roles. Sharing these stories will demonstrate your proactive approach and commitment to enhancing service quality.

✨Engage with Health and Safety Policies

Familiarise yourself with health and safety policies relevant to the industry. Be ready to discuss how you’ve implemented or adhered to such policies in the past, as this shows your dedication to maintaining a safe working environment.

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