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- Tasks: Lead a vibrant team in a fun pub environment and ensure outstanding guest experiences.
- Company: Join Hall & Woodhouse, a family-owned brewery recognised as a top workplace.
- Benefits: Earn £13.70 per hour, share tips, enjoy 60% off meals, and access career progression.
- Why this job: Be part of a supportive team at a Sunday Times Best Place to Work.
- Qualifications: Experience in hospitality with leadership skills and a passion for guest service.
- Other info: Enjoy a balanced work week and a dynamic, rewarding workplace.
The predicted salary is between 28500 - 30000 £ per year.
About Hall & Woodhouse - Sunday Times Best Place to Work - Publican Awards Best Large Pub co. Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777, we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business.
The Quay is set within a grade II listed, former 19th century warehouse. The Quay on the seafront and at the heart of the action in Poole has been re-imagined. Now under the ownership of Hall & Woodhouse, the pub has been completely transformed to include a beautiful bar, fabulous spacious dining rooms and a state of the art games lounge packed with the latest top quality equipment.
What you’ll get as a Shift Leader at Hall & Woodhouse:
- £12.90 per hour, rising to £13.70 from 1/4/26
- Share of tips on top of base pay
- Bonus scheme
- Generous lifestyle benefits with extra rewards for exceptional performance
- Clear career pathway to General Manager at H&W
- 60% off meals while on duty
- Consistent 5‑day working week supporting work–life balance
- A fun, supportive and sustainable workplace
- A warm welcome from a team that helps you shine—at a Sunday Times Best Places to Work company
What you’ll need to be:
- A shift leader or assistant manager who is kind, calm and approachable
- Confident overseeing opening/closing, safety and security procedures
- Well‑presented, detail‑focused and professional
- Willing to support the GM in coaching and developing the team
- Logical, organized and able to manage multiple tasks
- Driven to deliver outstanding guest experiences
- Able to work days, evenings and weekends and reliably manage the commute
- A natural host who loves creating day making moments
- Looking for an employer that recognizes and rewards talent
- Experienced in hospitality, ideally with supervisory experience in a busy food‑led environment
If you care about what you do and want to grow with a supportive team, apply today.
Shift Leader - Premium Pub in Poole employer: Hall & Woodhouse - West Region
Contact Detail:
Hall & Woodhouse - West Region Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Premium Pub in Poole
✨Tip Number 1
Get to know the pub scene in your area! Visit local pubs, chat with staff, and understand what makes them tick. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees of Hall & Woodhouse on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to pub management. Think about scenarios where you've led a team or handled difficult situations. We want to see your leadership skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hall & Woodhouse family.
We think you need these skills to ace Shift Leader - Premium Pub in Poole
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences and how you thrive in a busy environment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Shift Leader role. Highlight relevant skills and experiences that match what we’re looking for, like your supervisory experience and ability to manage multiple tasks.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Being kind, calm, and approachable is key, so show us how you embody these traits.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a part of our fantastic team!
How to prepare for a job interview at Hall & Woodhouse - West Region
✨Know Your Pub Management Basics
Brush up on your knowledge of pub management, especially focusing on safety and security procedures. Be ready to discuss how you would handle opening and closing duties, as well as any challenges that might arise during busy shifts.
✨Showcase Your Leadership Style
As a Shift Leader, you'll be expected to coach and develop your team. Prepare examples of how you've successfully led a team in the past, highlighting your calm and approachable nature. This will show that you're not just about managing tasks but also about nurturing talent.
✨Demonstrate Your Guest Experience Focus
Hall & Woodhouse values outstanding guest experiences, so think of specific instances where you've gone above and beyond for customers. Share stories that illustrate your natural hosting abilities and how you create memorable moments for guests.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills in a busy food-led environment. Practice responses to potential situations you might face as a Shift Leader, such as handling a difficult customer or managing multiple tasks during peak hours.