At a Glance
- Tasks: Lead diverse teams in a stunning, award-winning pub environment.
- Company: Join Hall & Woodhouse, a family-owned brewery with a rich history since 1777.
- Benefits: Enjoy a competitive salary, bonuses, and comprehensive benefits including health and wellbeing support.
- Other info: Opportunities for career progression in a supportive and inclusive culture.
- Why this job: Be part of a unique hospitality experience and make a real impact on guest satisfaction.
- Qualifications: Experience in hospitality management with strong leadership and operational skills.
About Hall & Woodhouse - Sunday Times Best Place to Work. Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777, we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business.
We are recruiting a Deputy General Manager to help lead our fabulous diverse teams in an amazing premium pub. Stunning venue - Quay Marina Hall & Woodhouse Portishead has to be seen to be believed. Constructed out of 28 shipping containers, the building has won CAMRA's prestigious pub design award. No matter what the occasion, Hall & Woodhouse is perfect. The building is split into sections over two floors. Downstairs you'll find the Bar, the heart of any great pub, the Pantry with long bench style seating for a more relaxed experience, and the common room with soft seating and roaring fires. Moving upstairs is the dining room with its open kitchen completing an awesome, truly unique contemporary pub.
What you'll enjoy as a DGM with Hall & Woodhouse:
- Up to 35,500 salary depending on level of development in the role
- Pay boosted by tips, profit share scheme, bonus
- Comprehensive benefits - health, pension, employee discounts, wellbeing support and much more
- Structured development and mentoring with all the support you need to succeed
- Recognition for talent, ambition and commitment, with a clear pathway to GM
- Security and progression, in a values-led, sustainable business
- The chance to be part of something very special in hospitality
What you'll need to be:
- An experienced DGM, AM or Supervisor with great leadership capability within branded hospitality
- Competent in kitchen oversight and the control of food production
- Based in the local area or planning to re-locate
- An expert in quality food and drink, with high attention to detail
- A commercially minded operator with experience growing hospitality businesses
- Diligent with operational standards and processes
- Well-presented, analytical and proactive in problem-solving
- Able to commit to supporting the GM to build a great team and business
- Determined to develop and maintain outstanding hospitality for our guests
- A natural host who loves making people's day
- Flexible and resilient with a solutions-first mindset
Why Join H&W?
- Rich history, family owned since 1777
- Iconic locations and a strong pipeline of new builds, openings and refurbishments
- A supportive culture that values individuality and champions equal opportunity
- Sunday Times Best Places to Work recognition
- Pay, benefits and progression that reward performance and potential
If you are ready to help lead this premium hospitality business, move your career forward and ideally have a good knowledge of the local hospitality landscape, apply today.
Deputy General Manager - Portishead in Somerset employer: Hall & Woodhouse Ltd
Hall & Woodhouse Ltd is an exceptional employer that fosters a supportive and inclusive work culture, perfect for those looking to thrive in the hospitality industry. With a comprehensive development programme tailored for the Designate General Manager role, employees are empowered to grow their leadership skills while enjoying competitive salaries, bonuses, and a strong emphasis on individuality. Located in the picturesque North Devon/Somerset region, this family-run business offers a unique opportunity to be part of a team that truly values talent and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Portishead in Somerset
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hall & Woodhouse Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hall & Woodhouse Ltd
Don't be shy about reaching out to Hall & Woodhouse Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager - Portishead in Somerset
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hall & Woodhouse Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hall & Woodhouse Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
