Shift Leader: Lead Guest Experience & Career Growth in London
Shift Leader: Lead Guest Experience & Career Growth

Shift Leader: Lead Guest Experience & Career Growth in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and create amazing guest experiences while supporting your team.
  • Company: Renowned UK pub operator with a focus on kindness and approachability.
  • Benefits: Competitive pay, share of tips, generous benefits, and clear career progression.
  • Why this job: Join a vibrant team and grow your career towards becoming a General Manager.
  • Qualifications: Supervisory experience in hospitality and flexibility in scheduling.
  • Other info: Perfect opportunity for those passionate about guest service and team development.

The predicted salary is between 24000 - 36000 £ per year.

A renowned pub operator in the UK is seeking a Shift Leader who is kind and approachable. The role includes overseeing daily operations, supporting team development, and ensuring outstanding guest experiences.

Ideal candidates will have supervisory experience in hospitality and be able to work a flexible schedule. This position offers competitive pay, a share of tips, generous benefits, and a clear career pathway to General Manager.

Shift Leader: Lead Guest Experience & Career Growth in London employer: Hall & Woodhouse Ltd

Join a leading pub operator in the UK, where we prioritise a supportive and inclusive work culture that values kindness and approachability. As a Shift Leader, you'll enjoy competitive pay, a share of tips, and generous benefits, all while having access to clear career growth opportunities towards becoming a General Manager. Our commitment to employee development and outstanding guest experiences makes us an excellent employer for those seeking meaningful and rewarding careers in hospitality.
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Contact Detail:

Hall & Woodhouse Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader: Lead Guest Experience & Career Growth in London

✨Tip Number 1

Network like a pro! Chat with folks in the hospitality scene, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Shift Leader role!

✨Tip Number 2

Show off your personality during interviews! Being kind and approachable is key for this role, so let your genuine self shine through. Share stories that highlight your supervisory experience and how you’ve created outstanding guest experiences.

✨Tip Number 3

Prepare some questions to ask your interviewer. This shows you’re genuinely interested in the role and the company. Ask about team development opportunities or what a typical day looks like for a Shift Leader.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Shift Leader: Lead Guest Experience & Career Growth in London

Supervisory Experience
Hospitality Management
Team Development
Guest Experience Management
Flexibility
Communication Skills
Leadership Skills
Problem-Solving Skills
Time Management
Customer Service Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone kind and approachable, just like the vibe we create at our pubs.

Highlight Relevant Experience: Make sure to showcase any supervisory experience you have in hospitality. We love seeing how you've led teams and created great guest experiences. Use specific examples to illustrate your skills and achievements – it’ll make your application stand out!

Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your application specifically for us. Mention why you’re excited about this role and how you can contribute to our team. It shows you’ve done your homework and are genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!

How to prepare for a job interview at Hall & Woodhouse Ltd

✨Know the Company Inside Out

Before your interview, do some homework on the pub operator. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Supervisory Skills

Since the role requires supervisory experience, be ready to discuss specific examples from your past roles. Think about times when you led a team, resolved conflicts, or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Emphasise Your Flexibility

The job mentions a flexible schedule, so be prepared to talk about your availability and willingness to adapt. Share any previous experiences where you had to adjust your hours or take on different shifts to meet the needs of the business.

✨Highlight Your Passion for Guest Experience

As a Shift Leader, ensuring outstanding guest experiences is key. Be ready to share your thoughts on what makes a great guest experience and provide examples of how you've gone above and beyond in previous roles to create memorable moments for customers.

Shift Leader: Lead Guest Experience & Career Growth in London
Hall & Woodhouse Ltd
Location: London
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  • Shift Leader: Lead Guest Experience & Career Growth in London

    London
    Full-Time
    24000 - 36000 £ / year (est.)
  • H

    Hall & Woodhouse Ltd

    200-500
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