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- Tasks: Lead a vibrant team in delivering exceptional guest experiences at a bustling pub.
- Company: Join Hall & Woodhouse, a family-owned brewery recognised as a top workplace.
- Benefits: Earn £12.90 per hour plus tips, bonuses, and 60% off meals.
- Why this job: Be part of a transformative pub experience while advancing your career.
- Qualifications: Experience in hospitality with leadership skills and a passion for service.
- Other info: Enjoy a fun, supportive environment with clear pathways to management.
The predicted salary is between 11 - 15 £ per hour.
About Hall & Woodhouse - Sunday Times Best Place to Work - Publican Awards Best Large Pub co. Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777, we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business.
The Quay is set within a grade II listed, former 19th century warehouse on the seafront and at the heart of the action in Poole. The pub is scheduled for a complete transformation in spring 2025. We’re now looking to strengthen our leadership team with an enthusiastic Shift Leader.
What you will get as a Shift Leader at Hall & Woodhouse:
- £12.90 per hour
- Share of tips on top of base pay
- Bonus scheme
- Generous lifestyle benefits with extra rewards for exceptional performance
- Clear career pathway to General Manager at H&W
- 60% off meals while on duty
- Consistent 5‑day working week supporting work–life balance
- A fun, supportive and sustainable workplace
- A warm welcome from a team that helps you shine—at a Sunday Times Best Places to Work company
What you will need to be:
- A shift leader or assistant manager who is kind, calm and approachable
- Confident overseeing opening/closing, safety and security procedures
- Well‑presented, detail‑focused and professional
- Willing to support the GM in coaching and developing the team
- Logical, organized and able to manage multiple tasks
- Driven to deliver outstanding guest experiences
- Able to work days, evenings and weekends and reliably manage the commute
- A natural host who loves creating day making moments
- Looking for an employer that recognizes and rewards talent
- Experienced in hospitality, ideally with supervisory experience in a busy food‑led environment
If you care about what you do and want to grow with a supportive team, apply today.
Shift Leader - Pub - The Quay in Poole employer: Hall & Woodhouse Brewery & Managed
Contact Detail:
Hall & Woodhouse Brewery & Managed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Pub - The Quay in Poole
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on job openings at places like The Quay.
✨Tip Number 2
Show up in person! If you’re keen on a role, pop into the pub and introduce yourself. A friendly face can make a lasting impression, and it shows you’re genuinely interested in being part of the team.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of Hall & Woodhouse. Familiarise yourself with their values and what makes them a top employer. This will help you stand out as someone who truly cares about the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital age of job hunting.
We think you need these skills to ace Shift Leader - Pub - The Quay in Poole
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about creating amazing experiences for our guests!
Tailor Your CV: Make sure your CV highlights relevant experience in pub management or supervisory roles. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Yourself: We’re all about a warm and friendly atmosphere, so let your personality come through in your application. Share a bit about who you are and why you’d be a great fit for our team at The Quay.
Apply Through Our Website: For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Shift Leader!
How to prepare for a job interview at Hall & Woodhouse Brewery & Managed
✨Know Your Pub Management Basics
Brush up on your knowledge of pub management, especially around safety and security procedures. Be ready to discuss how you would oversee opening and closing shifts, as well as how you ensure a safe environment for both staff and guests.
✨Showcase Your Leadership Style
Prepare to talk about your experience in coaching and developing teams. Think of specific examples where you've successfully led a team or improved guest experiences. This will show that you're not just a manager, but a supportive leader.
✨Demonstrate Your Guest-Centric Approach
Since the role is all about creating memorable moments for guests, come equipped with stories that highlight your ability to deliver outstanding service. Share instances where you went above and beyond to make a guest's experience special.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a busy shift or resolving a customer complaint. Practise your responses to these scenarios so you can demonstrate your logical thinking and organisational skills under pressure.
