Shift Leader - Pub - The Quay in London

Shift Leader - Pub - The Quay in London

London Full-Time 11 - 14 £ / hour (est.) No home office possible
Go Premium
H

At a Glance

  • Tasks: Lead a vibrant team, ensuring exceptional guest experiences in a lively pub environment.
  • Company: Join Hall & Woodhouse, a family-owned brewery recognised as a top workplace.
  • Benefits: Earn £12.90 per hour, share tips, enjoy 60% off meals, and access a bonus scheme.
  • Why this job: Be part of a transformative pub experience and grow your career in hospitality.
  • Qualifications: Experience in hospitality with leadership skills and a passion for guest service.
  • Other info: Enjoy a fun, supportive workplace with clear pathways to management roles.

The predicted salary is between 11 - 14 £ per hour.

About Hall & Woodhouse - Sunday Times Best Place to Work - Publican Awards Best Large Pub co

Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777 we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business.

The Quay is set within a grade II listed, former 19th century warehouse on the seafront and at the heart of the action in Poole. The pub is scheduled for a complete transformation in spring 2025.

We’re now looking to strengthen our leadership team with an enthusiastic Shift Leader.

What you’ll get as a Shift Leader at Hall & Woodhouse:

  • £12.90 per hour
  • Share of tips on top of base pay
  • Bonus scheme
  • Generous lifestyle benefits with extra rewards for exceptional performance
  • Clear career pathway to General Manager at H&W
  • 60% off meals while on duty
  • Consistent 5‑day working week supporting work–life balance
  • A fun, supportive and sustainable workplace
  • A warm welcome from a team that helps you shine—at a Sunday Times Best Places to Work company

What you’ll need to be:

  • A shift leader or assistant manager who is kind, calm and approachable
  • Confident overseeing opening/closing, safety and security procedures
  • Well‑presented, detail‑focused and professional
  • Willing to support the GM in coaching and developing the team
  • Logical, organized and able to manage multiple tasks
  • Driven to deliver outstanding guest experiences
  • Able to work days, evenings and weekends and reliably manage the commute
  • A natural host who loves creating day making moments
  • Looking for an employer that recognizes and rewards talent
  • Experienced in hospitality, ideally with supervisory experience in a busy food‑led environment

If you care about what you do and want to grow with a supportive team, apply today.

Shift Leader - Pub - The Quay in London employer: Hall & Woodhouse Brewery & Managed

Hall & Woodhouse is an exceptional employer, renowned for its commitment to employee growth and a supportive work culture. As a Shift Leader at The Quay, you will enjoy generous benefits including a competitive hourly wage, a share of tips, and 60% off meals, all while working in a vibrant, historic setting that fosters a strong sense of community and teamwork. With clear pathways for career progression and recognition for outstanding performance, this is a fantastic opportunity for those looking to thrive in the hospitality industry.
H

Contact Detail:

Hall & Woodhouse Brewery & Managed Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader - Pub - The Quay in London

✨Tip Number 1

Get to know the pub scene in your area! Visit local pubs, chat with staff, and understand what makes them tick. This will not only help you during interviews but also show your genuine interest in the role.

✨Tip Number 2

Network like a pro! Connect with current or former employees of Hall & Woodhouse on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral—always a bonus!

✨Tip Number 3

Prepare for your interview by practising common questions related to pub management. Think about scenarios where you've led a team or handled difficult situations. We want to see your leadership skills shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hall & Woodhouse family.

We think you need these skills to ace Shift Leader - Pub - The Quay in London

Leadership Skills
Customer Service Skills
Team Management
Organisational Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Hospitality Experience
Time Management
Safety and Security Procedures
Coaching and Development
Multi-tasking
Professionalism
Flexibility

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences, as this is what we value at Hall & Woodhouse.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Shift Leader role. Highlight relevant skills and experiences that align with our job description, especially your supervisory experience in a busy food-led environment.

Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Being kind, calm, and approachable is key for us, so show us how you embody these traits.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!

How to prepare for a job interview at Hall & Woodhouse Brewery & Managed

✨Know Your Pub Management Basics

Brush up on your knowledge of pub management, especially focusing on safety and security procedures. Be ready to discuss how you would oversee opening and closing shifts, as well as how you ensure a safe environment for both staff and guests.

✨Showcase Your Leadership Style

Prepare examples that highlight your leadership skills. Think about times when you've coached or developed team members, and be ready to share how you create a supportive atmosphere that encourages growth and teamwork.

✨Demonstrate Your Guest Experience Focus

Since delivering outstanding guest experiences is key, come equipped with stories that showcase your ability to create memorable moments for customers. This could include handling difficult situations or going the extra mile for a guest.

✨Dress to Impress

First impressions matter! Make sure you present yourself in a well-groomed and professional manner. This not only shows respect for the interviewers but also reflects the standards you would uphold as a Shift Leader.

Shift Leader - Pub - The Quay in London
Hall & Woodhouse Brewery & Managed
Location: London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

H
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>