Hall & Kay requires a proactive Team Leader to oversee Administration and Billing teams. You will be the primary contact for client service requests by phone, email or in person and will log and prioritise jobs in Corrigo CAFM.
You will coach the team to hit operational and billing targets while handling client escalations with a focus on excellent service. You will coordinate with Account Managers and technicians, schedule maintenance activities, and ensure accurate records and documentation.
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Helpdesk & Billing Team Lead in Woodgate employer: Hall & Kay
Hall & Kay is an excellent employer that fosters a collaborative and dynamic work culture in the heart of Manchester. With a strong focus on employee development, you will have ample opportunities for growth and mentorship while working on diverse and impactful projects. The company values its team members, offering competitive benefits and a supportive environment that encourages innovation and professional advancement.
